English, Mathematics

Interdependent Parallel-Server Queueing with Vacations and Varying Arrivals

Correlated arrivals and service processes are examined through a parallel-server queueing model with vacations and changing arrival rates. The source provides balance equations, numerical tables and comparative charts. Its finite-capacity description and infinite-state formulation remain inconsistent, and stationary results need verification; table-based trend corrections do not resolve these mathematical issues.
Understand this essay, one question at a time.

Abstract

The M/M/1 interdependent queueing model with controlled arrival rates has been expanded into multi-server queueing model. When c=1,2, we take into account an interdependent queueing model with finite capacity and regulated arrival rates. When c=1, it denotes that there is only one service station, and when c=2, it denotes the existence of a second, concurrent service station having same service rates. To investigate the performance analysis of a state-interdependent working vacation queuing model, a Markov model was built. Some important performance measurements are derived from this model, which is very helpful in analysing the unique conditions that arise in settings like data voice transmission, computer communication systems, etc. The steady state solutions are derived and the specific uses are outlined for the model, a graphical analysis is provided to aid with comprehension by holding one parameter constant while changing others. By selecting r=4, R=8, and v=20, MATLAB calculations are employed to provide numerical examples.

Keywords: Markovian Queueing System, Vacation, Interdependent Arrival and Parallel Service Processes, Varying Arrival Rates, Bivariate Poisson Distribution.

1. Introduction

The queueing theory offers estimations for waiting times, the average number of customers, the length of the queue, and other variables. These predictions help us anticipate events and take action to shorten lines. In general, a queueing model’s waiting queue lengthens as a result of either a sluggish service rate or a high arrival rate. The service rates are managed in a number of study studies to shorten the duration of the lines. About M/M/1, Srinivasa Rao et al. [2] have spoken.

In the earlier work, Aftab Begum and Maheswari (2002) [1] have analysed about M/M/c/∞ model. Levy and Yechiali analysed the M/M/c queue with exponentially distributed vacation times [3]. Altman and Yechiali [4] presented a comprehensive analysis for M/M/c with vacations and impatient consumers. Here we assume that arrivals and services are correlated.

2. Model Description

Think about a queueing system for c-servers having limited capacity under the following presumptions. The arrival process and the service process are {X1(t)},{X2(t)}\left\{ X_{1}(t) \right\}\ ,\ \{ X_{2}(t)\} respectively are correlated and follow a bivariate Poisson process. (Figure 1-Figure 5)

P[X1(t)=x1,X2(t)=x2X_{1}(t) = x_{1}\ ,\ X_{2}(t) = x_{2}]

=e−(λi+μ−ε)t∑j=0min(x1,x2)(εt)j[(λi−ε)t]x1−j[(μ−ε)t]x2−j1j!(x1−j)!(x2−j)!\ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ = e^{- \left( \lambda_{i} + \mu – \varepsilon \right)t}\sum_{j = 0}^{min(x_{1},x_{2})}{{(\varepsilon t)}^{j}{\lbrack\left( \lambda_{i} – \varepsilon \right)t\rbrack}^{x_{1} – j}{\lbrack(\mu – \varepsilon)t\rbrack}^{x_{2} – j}\frac{1}{j!\left( x_{1} – j \right)!\left( x_{2} – j \right)!}} (1)

Where x1,x2=0,1,2…;λi,μn>0,i=0,1n=0,1…,c−1,c,c+1,…,r−1,r,r+1,…,R−1,R,R+1,…;0≤ε<min(λi,μ),x_{1},x_{2} = 0,1,2\ldots;\ \lambda_{i},\mu_{n} > 0,\ i = 0,1\ n = 0,1\ldots,c – 1,c,c + 1,\ldots,\ r – 1,r,r + 1,\ldots,R – 1,R,R + 1,\ldots;\ \ 0 \leq \varepsilon < \min\left( \lambda_{i},\mu \right),

It is presumptive that c << r. When the system has n components, the mean rate of service is defined as μn={nμ;0≤n<ccμ;c≤n≤∞\mu_{n} = \left\{ \begin{array}{r} n\mu;\ \ \ 0 \leq n < c \\ c\mu;\ \ \ c \leq n \leq \infty \end{array} \right.\

3. Steady State Equation

We notice that P0,n(0)P_{0,n}(0) and P1,n(0)P_{1,n}(0) exists when 0≤n≤0 \leq n \leq r; P0,n(0)P_{0,n}(0),P1,n(0)P_{1,n}(0),P0,n(1)P_{0,n}(1) and P1,n(1)P_{1,n}(1) exists when r+1≤n≤R−1r + 1 \leq n \leq R – 1 and P0,n(1)P_{0,n}(1) &P1,n(1)P_{1,n}(1) exits when R≤n≤∞R \leq n \leq \infty

(λ0−ε)P0,0(0)=(μ−ε)P1,1(0)\left( \lambda_{0} – \varepsilon \right)P_{0,0}(0) = (\mu – \varepsilon)P_{1,1}(0) (2)

(λ0+v−ε)P0,n(0)=(λ0−ε)P0,n−1(0);(1≤n≤R−1)\left( \lambda_{0} + v – \varepsilon \right)P_{0,n}(0) = \left( \lambda_{0} – \varepsilon \right)P_{0,n – 1}(0);(1 \leq n \leq R – 1) (3)

(λ1+v−ε)P0,r+1(1)=\left( \lambda_{1} + v – \varepsilon \right)P_{0,r + 1}(1) =0 (4)

(λ1+v−ε)P0,n(1)=(λ1−ε)P1,n−1(1);(r+2≤n≤R−1)\left( \lambda_{1} + v – \varepsilon \right)P_{0,n}(1) = \left( \lambda_{1} – \varepsilon \right)P_{1,n – 1}(1);(r + 2 \leq n \leq R – 1) (5)

(λ1+v−ε)P0,R(1)=(λ1−ε)P1,R−1(1)\left( \lambda_{1} + v – \varepsilon \right)P_{0,R}(1) = \left( \lambda_{1} – \varepsilon \right)P_{1,R – 1}(1) (6)

(λ1+v−ε)P0,n(1)=(λ1−ε)P1,n−1(1);(R+1≤n≤∞)\left( \lambda_{1} + v – \varepsilon \right)P_{0,n}(1) = \left( \lambda_{1} – \varepsilon \right)P_{1,n – 1}(1);(R + 1 \leq n \leq \infty) (7)

(λ0+μ−2ε)P1,1(0)=2(μ−ε)P1,2(0)+vP0,1(0)\left( \lambda_{0} + \mu – 2\varepsilon \right)P_{1,1}(0) = 2(\mu – \varepsilon)P_{1,2}(0) + vP_{0,1}(0) (8)

(λ0+nμ−(n+1)ε)P1,n(0)=(λ0−ε)P1,n−1(0)+(n+1)(μ−ε)P1,n+1(0)+vP0,n(0);(2≤n≤c−1)\left( \lambda_{0} + n\mu – (n + 1)\varepsilon \right)P_{1,n}(0) = \left( \lambda_{0} – \varepsilon \right)P_{1,n – 1}(0) + (n + 1)(\mu – \varepsilon)P_{1,n + 1}(0) + \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ vP_{0,n}(0);(2 \leq n \leq c – 1) (9)

(λ0+cμ−(c+1)ε)P1,n(0)=(λ0−ε)P1,n−1(0)+c(μ−ε)P1,n+1(0)+\left( \lambda_{0} + c\mu – (c + 1)\varepsilon \right)P_{1,n}(0) = \left( \lambda_{0} – \varepsilon \right)P_{1,n – 1}(0) + c(\mu – \varepsilon)P_{1,n + 1}(0) +

c(μ−ε)P1,n+1(1)+vP0,n(0);(c≤n≤r−1)c(\mu – \varepsilon)P_{1,n + 1}(1) + vP_{0,n}(0);(c \leq n \leq r – 1) (10)

(λ0+cμ−(c+1)ε)P1,r(0)=(λ0−ε)P1,r−1(0)+c(μ−ε)P1,r+1(0)+\left( \lambda_{0} + c\mu – (c + 1)\varepsilon \right)P_{1,r}(0) = \left( \lambda_{0} – \varepsilon \right)P_{1,r – 1}(0) + c(\mu – \varepsilon)P_{1,r + 1}(0) +

c(μ−ε)P1,r+1(1)+vP0,r(0)c(\mu – \varepsilon)P_{1,r + 1}(1) + vP_{0,r}(0) (11)

(λ0+cμ−(c+1)ε)P1,n(0)=(λ0−ε)P1,n−1(0)+c(μ−ε)P1,n+1(0)+vP0,n(0);\left( \lambda_{0} + c\mu – (c + 1)\varepsilon \right)P_{1,n}(0) = \left( \lambda_{0} – \varepsilon \right)P_{1,n – 1}(0) + c(\mu – \varepsilon)P_{1,n + 1}(0) + vP_{0,n}(0);

(r+1≤n≤R−2)(r + 1 \leq n \leq R – 2) (12)

(λ0+cμ−(c+1)ε)P1,R−1(0)=(λ0−ε)P1,R−2(0)+vP0,R−1(0)\left( \lambda_{0} + c\mu – (c + 1)\varepsilon \right)P_{1,R – 1}(0) = \left( \lambda_{0} – \varepsilon \right)P_{1,R – 2}(0) + vP_{0,R – 1}(0)\ (13)

(λ1+cμ−(c+1)ε)P1,r+1(1)=c(μ−ε)P1,r+2(1)+vP0,r+1(1)\left( \lambda_{1} + c\mu – (c + 1)\varepsilon \right)P_{1,r + 1}(1) = c(\mu – \varepsilon)P_{1,r + 2}(1) + {vP}_{0,r + 1}(1) (14)

(λ1+cμ−(c+1)ε)P1,n(1)=c(μ−ε)P1,n+1(1)+(λ1−ε)P1,n−1(1)+vP0,n(1);\left( \lambda_{1} + c\mu – (c + 1)\varepsilon \right)P_{1,n}(1) = c(\mu – \varepsilon)P_{1,n + 1}(1) + \left( \lambda_{1} – \varepsilon \right)P_{1,n – 1}(1) + vP_{0,n}(1);

(r+2≤n≤R−1)(r + 2 \leq n \leq R – 1) (15)

(λ1+cμ−(c+1)ε)P1,R(1)=c(μ−ε)P1,R+1(1)+(λ1−ε)P1,R−1(1)\left( \lambda_{1} + c\mu – (c + 1)\varepsilon \right)P_{1,R}(1) = c(\mu – \varepsilon)P_{1,R + 1}(1) + \left( \lambda_{1} – \varepsilon \right)P_{1,R – 1}(1)

+(λ0−ε)P1,R−1(0)+vP0,R(1)+ \left( \lambda_{0} – \varepsilon \right)P_{1,R – 1}(0) + vP_{0,R}(1) (16)

(λ1+cμ−(c+1)ε)P1,n(1)=c(μ−ε)P1,n+1(1)+(λ1−ε)P1,n−1(1)+vP0,n(1);\left( \lambda_{1} + c\mu – (c + 1)\varepsilon \right)P_{1,n}(1) = c(\mu – \varepsilon)P_{1,n + 1}(1) + \left( \lambda_{1} – \varepsilon \right)P_{1,n – 1}(1) + vP_{0,n}(1);

(n≥R+1)(n \geq R + 1)\ \ \ \ \ (17)

Let

A=λ0−εμ−ε,B=λ1−εμ−ε,D=AA+C,E=BB+C,F=vμ−εA = \frac{\lambda_{0} – \varepsilon}{\mu – \varepsilon}\ ,\ B = \frac{\lambda_{1} – \varepsilon}{\mu – \varepsilon}\ ,D = \frac{A}{A + C}\ ,E = \frac{B}{B + C},\ F = \frac{v}{\mu – \varepsilon}

From (2) we get

P1,1(0)=AP0,0(0)P_{1,1}(0) = AP_{0,0}(0) (18)

From (3) we get

P0,n(0)=DnP0,0(0);(1≤n≤R−1)P_{0,n}(0) = D^{n}P_{0,0}(0);(1 \leq n \leq R – 1) (19)

From (4) and (5) we get

P0,n(1)=0;(r+1≤n≤R−1)P_{0,n}(1) = 0;(r + 1 \leq n \leq R – 1) (20)

From (6) we get

P0,R(1)=HDR−1P0,0(0)=JP0,0(0)P_{0,R}(1) = HD^{R – 1}P_{0,0}(0) = JP_{0,0}(0) (21)

From (7) we get

P0,R(1)=JHn−RP0,0(0);(R+1≤n≤∞)P_{0,R}(1) = JH^{n – R}P_{0,0}(0);(R + 1 \leq n \leq \infty) (22)

From (8) we get

P1,2(0)=12(A2+A−FD)P0,0(0)P_{1,2}(0) = \frac{1}{2}\left( A^{2} + A – FD \right)P_{0,0}(0) (23)

Equation (9) can be written as

P1,n(0)=1n[(A+(n−1))P1,n−1(0)−AP1,n−2(0)−FP0,n−1(0)];(3≤n≤c)P_{1,n}(0) = \frac{1}{n}\left\lbrack \left( A + (n – 1) \right)P_{1,n – 1}(0) – AP_{1,n – 2}(0) – FP_{0,n – 1}(0) \right\rbrack;(3 \leq n \leq c) (24)

Equation (10) can be written as

P1,n(0)=1c[(A+c)P1,n−1(0)−AP1,n−2(0)−FP0,n−1(0)];(c+1≤n≤r)P_{1,n}(0) = \frac{1}{c}\left\lbrack (A + c)P_{1,n – 1}(0) – AP_{1,n – 2}(0) – FP_{0,n – 1}(0) \right\rbrack;(c + 1 \leq n \leq r) (25)

Equation (11) can be written as

P1,r+1(0)=1c[(A+c)P1,r(0)−AP1,r−1(0)−FP0,r+1(0)−cP0,r+1(1)]P_{1,r + 1}(0) = \frac{1}{c}\left\lbrack (A + c)P_{1,r}(0) – AP_{1,r – 1}(0) – FP_{0,r + 1}(0) – cP_{0,r + 1}(1) \right\rbrack (26)

Equation (12) can be written as

P1,n(0)=1c[(A+c)P1,n−1(0)−AP1,n−2(0)−FP0,n−1(0)];P_{1,n}(0) = \frac{1}{c}\left\lbrack (A + c)P_{1,n – 1}(0) – AP_{1,n – 2}(0) – FP_{0,n – 1}(0) \right\rbrack;

(r+2≤n≤R−1)(r + 2 \leq n \leq R – 1) (27)

Equation (13) can be written as

(A+c)P1,R−1(0)=AP1,R−2(0)+FP0,R−1(0)(A + c)P_{1,R – 1}(0) = AP_{1,R – 2}(0) + FP_{0,R – 1}(0) (28)

From (14) we get

P1,r+2(1)=1c(B+c)P1,r+1(1)P_{1,r + 2}(1) = \frac{1}{c}(B + c)P_{1,r + 1}(1) (29)

Equation (15) can be written as

P1,n(1)=1c[(B+c)P1,n−1(1)−BP1,n−2(1)];(r+3≤n≤R)P_{1,n}(1) = \frac{1}{c}\left\lbrack (B + c)P_{1,n – 1}(1) – BP_{1,n – 2}(1) \right\rbrack;(r + 3 \leq n \leq R) (30)

Equation (16) can be written as

P1,R+1(1)=1c[(B+c)P1,R(1)−BP1,R−1(1)−AP1,R−1(0)]P_{1,R + 1}(1) = \frac{1}{c}\left\lbrack (B + c)P_{1,R}(1) – BP_{1,R – 1}(1) – AP_{1,R – 1}(0) \right\rbrack (31)

Equation (17) can be written as

P1,n(1)=1c[(B+c)P1,n−1(1)−BP1,n−2(1)];(R+2≤n≤∞)P_{1,n}(1) = \frac{1}{c}\left\lbrack (B + c)P_{1,n – 1}(1) – BP_{1,n – 2}(1) \right\rbrack;(R + 2 \leq n \leq \infty) (32)

Characteristics Of The Model

P(0)=∑n=0∞[P0,n(0)+P1,n(0)]P(0) = \sum_{n = 0}^{\infty}{\lbrack P_{0,n}(0) + P_{1,n}(0)\rbrack}

=∑n=r+1∞P0,n(0)+∑n=1cP0,n(0)= \sum_{n = r + 1}^{\infty}{P_{0,n}(0) + \sum_{n = 1}^{c}{P_{0,n}(0)}}+∑n=c+1rP1,n(0)+∑n=r+1R−1P1,n(0)\sum_{n = c + 1}^{r}{P_{1,n}(0)} + \sum_{n = r + 1}^{R – 1}{P_{1,n}(0)} (33)

P(1)=∑n=0∞[P0,n(1)+P1,n(1)]P(1) = \sum_{n = 0}^{\infty}{\lbrack P_{0,n}(1) + P_{1,n}(1)\rbrack}

=∑n=r+1∞P0,n(1)+∑n=r+1RP1,n(1)+∑n=R+1∞P1,n(1)= \sum_{n = r + 1}^{\infty}{P_{0,n}(1) + \sum_{n = r + 1}^{R}{P_{1,n}(1)}} + \sum_{n = R + 1}^{\infty}{P_{1,n}(1)} (34)

From the following normalising condition, the probability P0,0(0)P_{0,0}(0) that the system is empty may be determined.

P(0)+P(1)=1P(0) + P(1) = 1\ (35)

Now,

Ls=Ls0+Ls1L_{s} = L_{s_{0}} + L_{s_{1}} (36)

where

Ls0=∑n=1R−1nP0,n(0)+∑n=1cnP1,n(0)+∑n=c+1rnP1,n(0)+∑n=r+1R−1nP1,n(0)L_{s_{0}} = \sum_{n = 1}^{R – 1}{{nP}_{0,n}(0) + \sum_{n = 1}^{c}{nP_{1,n}(0) + \sum_{n = c + 1}^{r}{nP_{1,n}(0)}}} + \sum_{n = r + 1}^{R – 1}{{nP}_{1,n}(0)}

and

Ls1=∑n=r+1∞nP0,n(1)+∑n=r+1∞nP1,n(1)L_{s_{1}} = \sum_{n = r + 1}^{\infty}{{nP}_{0,n}(1)} + \sum_{n = r + 1}^{\infty}{nP_{1,n}(1)}

By using Little formula we get

Ws=Lsλ¯W_{s} = \frac{L_{s}}{\overline{\lambda}} ,

Where

λ¯=λ0P(0)+λ1P(1\overline{\lambda} = \lambda_{0}P(0) + \lambda_{1}P(1) (37)

5. ArithmetICAl Example And Graph

For various values of λ0,λ1,μ,ε,c\lambda_{0},\lambda_{1},\mu,\varepsilon,c the ideals of P0,0(0),P(0),P(1),LsP_{0,0}(0),P(0),P(1),L_{s} and WsW_{s} are calculated using MATLAB and been enumerated below Table 1 and Table 2

Let r=4, R=8, v=20

Table 1: When c=1

λ0\lambda_{0}λ1\lambda_{1}μ\muε\varepsilonP0,0(0)P_{0,0}(0)P(0)P(1)LsL_{s}WsW_{s}
52300.01130.57250.427519.38585.2149
62300.00440.52210.477920.44705.0013
72300.00190.49450.505521.04924.7064
82309.3052e-0040.48040.519621.38324.3832
92304.8969e-0040.47450.525521.60664.0601
10450.50.00300.48360.516420.98103.0401
10550.50.00260.42870.571321.55053.0168
10650.50.00230.37550.624522.10272.9463
10750.50.00200.32590.674122.61732.8350
10850.50.00170.28120.718823.08182.6957
62204.1810e-0040.39350.606522.35516.2548
62300.00440.52210.477920.44705.0013
62400.01970.64780.352218.14973.9531
62500.05510.75920.240815.78833.1345
62600.11340.84490.155113.76302.5584
86500.01010.45470.545320.67972.9930
8650.30.00890.44320.556820.86613.0300
8650.50.00820.43510.564920.99713.0562
8650.70.00740.42660.573421.13373.0837
86510.00630.41310.586921.34933.1275

Original Figure 1 showing reported queue length and waiting time

Figure.1: (Finding Ls and Ws by varying 𝜆0 and keeping other parameters fixed)

Original Figure 2 showing reported queue length and waiting time

Figure.2: (Finding Ls and Ws by varying 𝜆1 and keeping other parameters fixed)

Original Figure 3 showing reported queue length and waiting time

Figure.3: (Finding Ls and Ws by varying 𝜇 and keeping other parameters fixed)

Original Figure 4 showing reported queue length and waiting time

Figure.4: (Finding Ls and Ws by varying 𝜀 and keeping other parameters fixed)

Table 2: When c=2

λ0\lambda_{0}λ1\lambda_{1}μ\muε\varepsilonP0,0(0)P_{0,0}(0)P(0)P(1)LsL_{s}WsW_{s}
52300.12450.84000.160010.22982.2633
62300.06820.71530.284712.71842.6163
72300.03880.57300.427015.08153.0999
82300.02330.41890.581117.22273.8160
92300.01480.24930.750719.20215.1269
10450.50.05240.65670.343313.95721.7578
10550.50.05060.63420.365814.37011.7587
10650.50.04870.61010.389914.81151.7548
10750.50.04660.58470.415315.27771.7452
10850.50.04450.55820.441815.76361.7292
62200.01370.22370.776319.86206.8615
62300.06820.71530.284712.71842.6163
62400.16400.89680.10329.21851.6499
62500.27600.96080.03927.93801.3585
62600.38840.98370.01637.71561.3001
86500.12530.82760.172410.85481.4180
8650.30.11760.81280.187211.09291.4547
8650.50.11210.80140.198611.28171.4839
8650.70.10630.78870.211311.49841.5175
86510.09710.76640.233611.88461.5777

Original Figure 5 showing reported queue length and waiting time

Figure.5: (Finding Ls and Ws by varying 𝜆0 and keeping other parameters fixed)

Original Figure 6 showing reported queue length and waiting time

Figure.6: (Finding Ls and Ws by varying 𝜆1 and keeping other parameters fixed)

Original Figure 7 showing reported queue length and waiting time

Figure.7: (Finding Ls and Ws by varying 𝜇 and keeping other parameters fixed)

Original Figure 8 showing reported queue length and waiting time

Figure.8: (Finding Ls and Ws by varying 𝜀 and keeping other parameters fixed)

6. Conclusion

The reported tables show that increasing the service rate, with the other parameters fixed, decreases both Ls and Ws. Increasing the dependence parameter epsilon increases both quantities in the displayed examples. Increasing the number of parallel servers generally reduces Ls and Ws in these examples, although the c=2 waiting time exceeds the c=1 value for the row with lambda0=6, lambda1=2, mu=2 and epsilon=0. Increasing an arrival rate increases Ls in the displayed examples; the direction of the change in Ws depends on the arrival-rate parameter and server configuration. These observations describe the reported numerical tables and do not resolve the model and stability issues identified in the accompanying review.

This paper incorporates the original models as special cases. For instance, when v=0 this model narrows down to the M/M/c/∞ interdependent queuing model that allows for varying arrival rates [1]. When λ0\lambda_{0} tends to λ1\lambda_{1} and ε=0,\varepsilon = 0, this model shrinks to the M/M/c/∞ queueing system’s analysis using vacations [5]. When λ0\lambda_{0} tends to λ1\lambda_{1},ε=0\ \varepsilon = 0 and v=0v = 0, this model narrows down to the conventional M/M/c/∞ queueing model.

Data Availability Statement

Not Applicable

Funding

No fund received for this project

Conflicts Of Interest

The authors declare that they have no conflict of interest.

EthICAl Approval And Human Participation

No ethics approval is required.

References

  1. MI Begum and D Maheswari, The m/m/c interdependent queueing model with controllable arrival rates, Opsearch 39 (2002), no. 2, 89–110.

  2. K Srinivasa Rao, T Shobha, and P Srinivasa Rao, The m/m/1 interdependent queueing model with controllable arrival rates, Opsearch 37 (2000), no. 1, 14–24.

  3. Yonatan Levy and Uri Yechiali, An m/m/s queue with servers vacations, INFOR: Information Systems and Operational Research 14 (1976), no. 2, 153–163.

  4. Eitan Altman and Uri Yechiali, Analysis of customers impatience in queues with server vacations, Queueing systems 52 (2006), no. 4, 261–279.

  5. Dequan Yue, Wuyi Yue, and Guoxi Zhao, Analysis of an m/m/c queueing system with impatient customers and synchronous vacations, Journal of Applied Mathematics 2014 (2014)

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