Cultivating Healthful Environments In The Workplace
Introduction According to Cooper (2017), incivility is described as deviant behaviour, including inconsequential and inconsiderate words and actions that are against the usual workplace norms and conduct. Incivility has an ambiguous aim of harming an individual through disrespectful behaviour. The intentionality of action is absent in incivility, hence separating it from other forms of mistreatment. Incivility in the workplace can be manifested in three forms; firstly the interpersonal category whereby

