Introduction
In the business setting, leadership is not confined to issues such as marginal cost; these days, it encompasses the best ways to improve performance and broaden corporate strategic moves. A modern leader must embrace emotional intelligence, social aptitude, and a deep understanding of self—traits that significantly impact group cohesion, worker motivation, and the development of a positive organizational culture. The evolution of this new paradigm is linked to the recognition of the significant role of psychological and emotional competencies in building business and personal growth beyond profitability (Zak, 2017).
Freda’s leadership journey, as outlined in the case study, is a remarkable example of managers’ challenges when moving to upper management levels. Although their interpersonal skills and solid operational effectiveness are the sources of Freda’s fast rank rise, her employees find out there needs to be a connection with her team members. This scenario underscores a pivotal challenge in leadership development: thereby managing technical developments, such as artificial intelligence and machine learning, and all industries, according to mental and psychological components, such as mindfulness, humility, trust, and wise compassion. Incorporating these values is vital in shifting leadership styles from purely outcome oriented to more people-centered, improving employee satisfaction, job satisfaction, and team performance (Condon et al., 2019).
The main objective of this reflective essay is to examine Freda’s leadership approach through the theoretical perspectives of mindfulness, humility, trust, and wise compassion, as detailed in the course materials and research carried out. To accomplish this, the paper intends to formulate actionable strategies and include insights into the leadership style that Freda and those in similar positions can emulate to further their emotional intelligence and be more empathetic, engaging, and influential in their environments (Simpson and Berti, 2019).
Assumptions Based on Problem Statement
Assumption 1: Lack of Mindfulness
Modern leadership settings have been moving toward an increased need for mindfulness, which can strengthen the effective transformation of Freda’s leadership and other leaders of her stature. Her rapidly growing career within the organization with the concept of giving more control to the operations and the results to the strategy subjects has the unintended consequence that decisions are being made in a stressful way and fast without consideration. This scenario exposes Freda as solid and capable and shows that the mindfulness gap is one of her leadership (cons). The deficiency of this fundamental leadership skill is demonstrated in how she manages her team where there has been a gap between them. This may be due to a leadership style closer to transacting than developing relationships (Asad and Sadler-Smith, 2020).
Essentially, mindfulness involves expanding awareness and consciousness, allowing leaders to handle their complex roles with calmness and high involvement. With the attitude to respect and support each other at work, individuals emerge as personally vital and as a strong team, wherein communication is open, respect is mutual, and collaboration is enhanced. The story reflects Freda’s account, which has hindered symbolic interaction. She comes across as someone who needs to be made aware and concentrated on activities rather than interacting with the team to create a bond. This physical distance removes the trust and respect that make a foundation for the teams working together while decreasing productivity and morale (Gauglitz et al., 2023).
The process demands a deliberate stance to help Freda integrate mindfulness practices into her leadership actions. Mindfulness-based stress reduction (MBSR) and other structured mindfulness training programs provide practical tools for cultivating this presence that go hand-in-hand with her role (Crane et al., 2023). By applying this technique, Freda cannot only enhance her concentration and decrease stress levels, but her new style of working also promotes the development of a team approach that is responsive, considerate, and based on the needs and expertise of every team member.
With the help of spirituality, Freda develops the capability to lead from a proactive position, not a reactive one (Baron et al., 2018). This helps her to look ahead and face the problems with precision and strategies. By incorporating mindfulness in all her daily tasks while inspiring her workforce to do the same, Freda will ensure a culture transformation in the organization that will focus on business success and psychological relaxation. This calms the audience that mindfulness is a personal practice and a strategic tool for deliberate leadership.
The priority of mindfulness-based leadership is that it is not limited to individual well-being only. It also helps improve the team’s performance, creativity, and engagement. Leaders practicing mindfulness are characterized by increased mindfulness, good communication skills, and a work environment where employees feel accepted and understood (Willis et al., 2021). For Freda, this change of leadership style translates from being perceived as a self-centered and disconnected leader to a leader with a high level of emotional intelligence and understanding of how her team operates.
Assumption 2: Ego-Centric Behaviour
Amidst the spectrum of leadership abilities that distinguish impactful leaders from average, Freda’s story is compellingly crafted to illustrate the dangers of ego-driven behavior. This type of leadership, which revolves around egoism, innovation, and individual accomplishment, contradicts transformative leadership that looks into sincerity, teamwork, and connection with the team members. The feedback from Freda’s team, the focus on her egoism at the expense of solving her team’s problems, sends the vivid message that her leadership functionality is based just on an ego-centric approach (Rosenthal and Pittinsky, 2006). This type of relationship harms the team and the scope of its development and destroys the element of trust that is the basis of cohesion and motivation. Characteristic of the ego-centric leader can undermine the creativity and innovation of the members of the team, as they may be reluctant to share their new ideas or take risks because they fear that they may taint the leader’s image or ruin their plan in the process (Pittman, 2020).
Shifting from ego-centric to empathetic leadership is a deliberate and detailed journey. It comprises developing the leader’s capabilities, which draws some links of understanding and trust between the leader and the team. On the other hand, servant leadership focuses on personal development, well-being, and team members’ success and is an equivalent alternative to ego-driven leadership. By adopting servant leadership, leaders can redirect their energy from self-advocacy to serving their team, building a trustworthy and committed team (Pittman, 2020). Active listening, open dialog, and regular feedback are crucial to overcoming ego-centric behaviors.
Freda’s leadership development plan would be anchored on cultivating empathy and humility in her, which can be achieved by practicing reflective processes that stimulate self-awareness and better communication with others. Besides mindfulness training, there is another way to change a leader’s ego to strategical in the organization: to develop more self-awareness focused on their thoughts, feelings, and behaviors. In this way, leaders can notice and correct their self-centered tendencies in the organization (Condon et al., 2019). In addition, Freda can seek mentorship from leaders who enact empathetic and servant leadership tenets. These leaders will provide Freda with practical insights and strategies that she can utilize to nurture an inclusive and supportive management style. Interfacing with various beliefs and experiences will enrich her leadership qualities and urge her toward the best leadership styles that favor teamwork and culture.
Implementing these leadership strategies might help Freda shift from ego-oriented leadership to a compassion-oriented and servant-led leadership style. This transformation can do more than improve her interactions with the rest of her team; it can also contribute to their performance and overall health. According to scientific studies, leaders who pay attention to the needs of the people they work with and promote their growth create work environments where there is a high level of trust, engagement, and collaboration, which eventually leads to positive outcomes for the organization (Dinh et al., 2021; Rosenthal and Pittinsky, 2006; Pittman, 2020).
Assumption 3: Deficiency in Humility
Freda`s leadership experience illustrates that deficiency in humility is quite conceivable since the attitude and behavior displayed by her in her leadership style are inauthentically humble. Humility, a leadership quality crucial to success, comprises self-awareness, recognizing the contributions of others, and an openness for learning and growing (Kelemen et al., 2022). Instead, the team’s response to Freda indicates a permanent characteristic of self-glorification, denial of one’s faults, and uncredited others’ ideas.
Humbleness deficiency can be manifested in many different ways when it comes to leading. About Freda, this sounds quite similar to what she is doing, as she’s obsessed with her appearance and is concerned only about her position rather than about the needs and issues of all her team members. It is evidence of her unwillingness to be humble. Leaders with low levels of humility may need help admitting their mistakes, obtaining feedback, or seeking help from other team members, which may create a breakdown in trust and communication (Owens and Hekman, 2016).
Freda must undergo a process that includes self-exploration and challenging her prejudices, assumptions, and actions. Self-assessment is a reflective process that can create clues about how her leadership style influences others and how effective it is (Owens & Hekman, 2016 ). Freda can then begin creating a more solid and authentic leadership strategy focused on her teammates’ well-being by acknowledging her strengths and shortcomings.
In addition, she can gain feedback from her teammates and fellow workers, act by listening to them actively, and take into account the viewpoints of others when making decisions. A workplace that encourages open-hearted discussions and psychological security is what is required of employees to express their ideas, fears, or concerns without the threats of prejudices (Owens et al., 2013). By rewarding the other workers and their opinions, Freda can create strongly attached emotions that can easily be translated into high levels of trust and teamwork. Lastly, Freda can also adopt the characteristics of a humble leader, role model, or mentor. By emulating leaders who prioritize humility, Freda can get useful ideas and tactics that will help her develop humility in her leadership style (Kelemen et al., 2022).
Assumption 4: Trust Issues
The fact that Freda’s leadership situation involves trust issues implies a failure of trust between Freda and the team members, which is the keystone of effective leadership. It is fundamental for team collaboration building, open communication, and psychological safety (Zak, 2017). Nevertheless, feedback from Freda’s team reveals insufficient trust in her leadership, with team members expressing worries about her availability, lack of transparency, and inability to share their thoughts. Trust problems can be triggered for various reasons in the context of leadership. In the case of Freda, the misapprehension that she is not an available and transparent leader might have caused her teammates some trust and thus led them to be uncertain and insecure. Trust develops based on integrity, reliability, and empathy, attributes which in turn assist in building a strong and cohesive team (Dirks & Ferrin, 2002). Trust is necessary for team members to contribute with their views, take risks, or rely on each other, thus reducing team performance and innovation.
To tackle this misconception, Freda must take definite maneuvers to build credibility among her subordinates. Freda could start by being open about any concerns or misconceptions in the team, which shows her interest in listening to and understanding the team members’ needs and perspectives (Mayer et al., 1995). Freda’s emphasis on creating a culture of free communication and feedback can open a path for restoring trust and repairing damages.
Through regularly accomplishing her targets, being open about her objectives and goals, and showing respect and empathy towards her staff, Freda can create an atmosphere where everyone can trust and follow their leader (Dirks and Ferrin, 2002). Furthermore, she can enlighten her team and involve them in decision-making (Zak, 2017).
Assumption 5: Compassion without Wisdom
The assumption of Freda being compassionate but lacking wisdom in the leadership situation evokes a scenario where Freda could behave compassionately towards her team members without the wisdom to handle the complexity of the leadership issues that may arise. Not surprisingly, compassion, empathy, kindness, and sympathy for others are among the most desirable leadership qualities that assist in establishing trust, cohesion, and support within teams (Hougaard et al., 2020). Therefore, wisdom, defined as the ability to use knowledge, experience, and the knowledge of good and evil in making decisions, might be enough to handle the complex challenges that leadership itself might involve.
On the other hand, Freda may show compassion towards her team since she understands their well-being and offers them support when hurdles fall. Contrary to that, without the ability to think logically and balance sympathy with practical thinking, Freada can not make optimal decisions that will improve individual members’ morale and benefit the whole organization. Compassion, without understanding, can cause emotional demands in the short term to be more important than the long-term organizational goals, and thus, work productivity is sacrificed (Hougaard et al., 2020). For this assumption to be fulfilled, it should be coupled with developing wisdom as a complementary feature of her compassionate leadership style. Wisdom comprises, among other things, the ability to view things as a whole, anticipate possible consequences, and make decisions that serve as a basis for an organization’s mission and values (Brown & West, 2020). Freda can add to her smartness by exploring different opinions, taking suggestions from esteemed people, and reviewing past cases.
Furthermore, Freda can be equipped with critical thinking abilities, including problem-solving and decision-making, two essential aspects of smart leadership (Sternberg, 2018). By developing these abilities, Freda will become a leader who can face organizational challenges with clarity and confidence, ensuring that she makes her compassionate actions more strategic in vision and understanding (Kelemen et al., 2022). Through humility, Freda can build a culture of continuous learning and development within her team, which will offer an opportunity to innovate and adapt to changes in circumstances.
Theoretical Framework and Practical Applications
Mindfulness Approach
The status in present leadership theory has made mindfulness an essential tool as it helps leaders change their leadership and promotes a successful organization. Since mindfulness is the way to develop an immediate thoughtful presence, it can help leaders navigate the complexities of the present times in organizations by possessing better clarity, composure, and a compassionate approach (Hyland et al., 2015). Such as these leaders, the developed awareness appears to the leaders as informed, which is essential to lead with organizational values and goals, and it improves emotional intelligence to manage interpersonal relationships. (Carleton et al., 2018).
Incorporating mindfulness meditations into leadership in this manner can help organizations build an environment that encourages innovation and creativity. By introducing the teammates to the habit of exploring new ideas, taking risks, and understating failure as a chance to learn, mindfulness is a tool that makes the team atmosphere conducive to improving and working on the projects together (Sampl et al., 2017). Organizations become aware of the potential of mindfulness by giving leadership development programs that relate more to mindfulness meditation, mindful communication, and decision-making territories, empowering leaders with the necessary skills to lead through mindfulness (Wells and Klocko, 2018).
To better explain the efficiencies of management and overall organizational performance, case studies from companies like Google and General Mills laid out the advantages of mindfulness practices in leadership. These organizations have included mindfulness in their leadership preparation. As a result, leaders can improve their emotional intelligence, resilience, and decision-making capabilities. Highly regarded leaders in sectors such as healthcare and technology who practice mindfulness techniques to improve the clarity of consciousness, consciousness, and ethical judgment have been shown to ultimately guarantee success in today’s world, which is a global economy (Blanchard, 2022).
Humility Development
A leadership quality that is often overlooked yet vital to the building of trust, facilitating collaboration, and achieving organizational goals is humility. Alternatively, humanistic leadership features the genuine recognition of limitations, the willingness to learn from others, and the commitment to the greater good (Sowcik, 2020). Humble leaders emphasize empathy, genuineness, and the general good of the team and organization instead of self-driven actions, thus creating an environment where team members feel appreciated, empowered, and encouraged to deliver their best (Salcik & Mauscato, 2021).
Humility in leadership can be developed in different ways. Self-reflection helps leaders to know their strong and weak sides and, finally, to come to themselves and realize their influence on other people (Rev and Quacoe-Takrama, 2020). Giving input from different sources is how humble leaders can figure out their gaps, change their mindset, and become more developed as professionals and personally (Malik et al., 2023). Empathy is a virtue that helps leaders develop more profound connections with their team members by creating understanding and trust in the team (Xu et al., 2021). The embrace of vulnerability by leaders not only builds a trusting relationship with team members but also encourages them to take risks, learn from mistakes, and become resilient in the long run [Chiu et al., 2020].
Real-life examples of humble leadership, like Abraham Lincoln, Anne Mulcahy, and Pope Francis, speak volumes about the impact of humility on improving organizational performance and employee engagement. What makes these leaders so humble is their empathy, integrity, and commitment to helping others create a culture of trust, collaboration, and success within their spheres of influence (Qian et al., 2020).
Trust Building Strategies
Trust is the central pillar underlying leadership and organizational prosperity. It acts as the basis of strong relationships, open communication, and teamwork, thus giving room for individuals to collaborate with confidence and mutual respect toward common goals (Dirks and Ferrin, 2002). Trust is one of the most important factors for building employee engagement, motivation, and loyalty and for developing a successful, positive organizational culture marked by transparency, integrity, and accountability. Research has proven that higher levels of trust among organizations correlate with enhanced productivity, creativity, and employee satisfaction (Zak, 2017). Trust allows people to take risks, share ideas with others, and challenge the status quo, leading to more creativity and practical solutions. Furthermore, it reinforces organizational resilience by enabling teams to overcome challenges and failures with resilience and confidence, knowing they have support and recognition from their leaders and colleagues.
Besides, trust is the basic component of organizational reputation and brand loyalty that majorly determines how stakeholders, including customers, investors, and partners, view and engage with the organization. Organizations that consider trust and honesty critical to their dealings with stakeholders will be more apt to acquire and keep customers, secure investments and financing, and form strategic alliances that foster long-term growth and competitive advantage (Dirks and Ferrin, 2002). Team trust is a deliberate process that requires a dedication to creating an arena for open dialogue, mutual regard, and common values.
Leaders create a strong trust among team members by displaying integrity, honesty, and sincerity in their deeds and decisions (Zak, 2017). The communication role is vital in developing team trust as it helps people to express their thoughts, fears, and suggestions in a free and transparent manner (Dirks and Ferrin, 2002). Transparency and clarity are key to creating trust within the teams, as lack of clarity and uncertainty can erode trust and dishearten others. Leaders can sort out roles, responsibilities, and goals, inform the team members about their next steps, and ensure that the individual and organizational goals are aligned (Zak, 2017).
Trust thrives in situations where teamwork or collaboration is being recognized and rewarded. Leaders can create a culture of teamwork and togetherness through team achievement identification, facilitating cross-functional collaboration, and creating a forum for team members to share their insights and expertise (Dirks & Ferrin, 2002). Managers can develop trust in the team by enabling open communication, active listening, and respect for individual opinions, as well as by designing effective conflict resolution systems that help team members address differences and find common solutions (Zak, 2017).
Countless case studies and examples confirm the positive influence of trust on team performance and organizational performance. Southwest Airlines, which receives much of its success not only from its strong organizational culture but also from the high employee morale of its workers (Dirks & Ferrin, 2002), attributes this to its emphasis on teaming and trust. The environment of trust and collaboration is created at Southwest Airlines by granting the employees the power of decision-making, idea-sharing, and ownership. This enables the teams to exceed results and deliver the best possible customer service.
Likewise, Google, known across the region for its creative and inclusive corporate culture, gives the highest value to trust and transparency in its leadership style (Zak, 2017). Google ensures that trust exists and improves teamwork, experimentation, and creativity power across the organization. In addition, the Navy SEALs, the highly elite special operations force, personify the transformative power of trust in the high-stakes environment (Dirks & Ferrin (2002)). Navy SEAL teams get trust and solidarity that allows them to execute extremely complex operations accurately and effectively when facing severe adversities. Trust allows SEAL teams to work as a unit without hesitation, change their plans as needed, and complete their tasks with courage and resolve.
Wisdom-Infused Compassion
Integration of compassion and wisdom in the right proportion comprise the basis for effective leadership. Compassion, a deep awareness of and sympathy for the suffering of others empowers leaders to behave as empathic, kind, and generous people who create trust, collaboration, and well-being in a team and organization (Hougaard, Carter, & Hobson, 2020). While intelligence refers to the accumulation of knowledge and problem-solving skills, wisdom entails a greater comprehension of human nature, organizational cultures, and the interdependent nature of systems, allowing leaders to make well-thought-out, moral, and sustainable decisions that benefit both individuals and the community (Brown & West, 2020).
Wisdom-based and compassionate leadership comprises the combination of compassion principles and practices in conjunction with critical analysis and strategic thinking. On this account, leaders can solve challenges while being resilient and far-sighted, realizing the complicated interconnectedness of factors and seeking solutions based on the root causes instead of just dealing with the surface symptoms.
Self-awareness is the foundation of wisdom-based empathy, and leaders can use it to identify their strengths, weaknesses, and biases, thus addressing situations humbly, openheartedly, and calmly (Brown and West, 2020; Sternberg, 2018). Leaders can put ethical consideration into their decision-making process by consulting ethical frameworks, seeking viewpoints of different groups, and aligning choices with the core values and principles of the organization (Hougaard, Carter, & Hobson, 2020). Leaders can cultivate wisdom by pursuing professional development opportunities, meaningful conversations with colleagues and mentors, and being curious and open-minded when faced with uncertainty and complexity (Brown & West, 2020).
Nelson Mandela’s compassionate leadership approach, exemplifying empathy, forgiveness, and inclusivity, allowed him to heal the wounds, bridge the divide, and build a more fair and egalitarian society (Hougaard et al., 2020). Education remains a driving force for Malala as she embraces change, courage, and empathy in the face of injustice, oppression, and inequalities (Brown and West, 2020). While at the helm of Microsoft, Nadella has infused the company with a growth mindset. He has emphasized learning, experimentation, and collaboration while enabling his employees to unleash their potential and lead organizational change fully (Steinberg, 2018).
Selflessness Encouragement
Selfish leaders with selflessness represent humility, empathy, and selfless efforts for the greater good, creating a team confident in itself and its capabilities to reach its full potential (Dambrun, 2017). People striving for conscience-led leadership are oriented on something other than their egos but focus on the serving style of doing things, thereby looking to enhance and move others forward instead of their selfish objective gains and recognition. Leaders should demonstrate altruism by behaving selflessly and showing team members and the organization a need to put the organization and the team’s needs instead of their own. Such leaders provide leadership by example by being role models to others to follow the standards and make others believe in similar thinking patterns (Dambrun, 2017).
Leaders can promote selflessness through cooperation and teamwork by creating chances for people to branch out individually to work together on shared targets and share merits when the goals are attained. The recognition and praise of compassionate deeds transmit the significance of servant leadership, allowing other organization members to follow these examples. Leaders can encourage selflessness in their team members by providing the technology, training, and confidence to help employees succeed. As to the impact of being selfless on organizational culture and employee engagement, this article compiled from existing literature would need to provide empirical data proving the relationship between businesses with a high-selflessness culture and their employees’ level of engagement.
An element of an individual’s selflessness is one of the important factors that affect the whole employee’s engagement and organizational culture, nourishing the atmosphere with a sense of belonging, purpose, and satisfaction. In workplaces where selflessness and selflessness are generally approved and starred by the management, employees are in a better position to devote themselves to the organizations to a larger extent (Dambrun, 2017). In addition, selflessness leads to a pleasant working environment filled with mutual respect, empathy, and cooperation that is free of conflict, turnover, and job dissatisfaction and generally enhances morale, morale, and morale. Employees who experience a sense of support, trust, and respect from their leaders have higher chances to show their loyalty and initiative and go the extra mile, which will positively affect the employees’ performance and advanced thinking (Dambrun, 2017).
Recommendations for Roy Smith
Table 1 Recommendations for Addressing Freda’s Leadership Challenges
| Recommendation | Description |
| Implement Mindfulness Training | Initiate mindfulness training programs for Freda and other leaders within the organization to enhance self-awareness and emotional regulation. |
| Foster Humility through Feedback | Encourage a culture of humility by providing constructive feedback to Freda based on performance assessments, emphasizing self-reflection and continuous improvement. |
| Build Trust through Transparency | Foster trust within the organization by promoting transparency, honesty, and integrity in communication and decision-making processes. |
| Cultivate Compassionate Leadership | Support Freda in developing compassionate leadership skills by emphasizing empathy, kindness, and generosity in her interactions. |
Conclusion
In conclusion, Freda’s leadership issues call for an approach that incorporates mindfulness, humility, trust, and compassionate leadership. Roy Smith can catalyze Freda’s leadership development by implementing strategies like mindfulness training, creating a culture of humility through feedback, building trust through transparency, and fostering compassionate leadership. The significance of mindfulness, humility, trust, and compassion cannot be overemphasized in effective leadership by enabling strong relationships, fostering collaboration, and driving organizational success (Urrila, 2022). Freda’s leadership qualities are the foundation for this type of organization. Through fostering them in Freda and other leaders within the organization, Roy Smith can create a culture of excellence, innovation, and resilience that makes it possible for individuals and teams to prosper and realize their full potential.
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