There are an outnumbered IT projects which were responsible of causing serious problems in different fields of life. The worst cases in which these was a great loss faced includes the online chemical bank transitions fault, NASA spaceship problem and machine Therac-25 failure. These projects were developed and supervised by highly reputed institutes and organization but still their failure was a questionable mark. The main causes of the failure is the highly complicated codes running at the back end and the fault could be expected anytime anywhere. Any IT project’s quality could be improved by only it’s finishing through proper quality assurance techniques and applied methodologies.
Keywords: IT, failure, Projects.
Poor Quality in IT Projects
Information technology is not a simple field of study and implementation. The people involved in it needs to track their every step from start to end for an efficient implementation of the system. The failures could always be expected, and through hundreds of revisions during the final application, the system is finalized. Most of the times the corporations are unable to figure out after implementation and updates that either they are doomed or failed to overcome the issues. The outcome is not well defined, and there are indeed some reasons due to which the mega projects which were supposed to change the entire world were failed. These reasons include the lack of leadership on the projects, overuse of the multitasking, lack of accountability, insufficient and inefficient communication, no proper plans or timelines, lack of adequate use testing and the wrong diagnosis of problems and higher expectations of solutions. The main aim of the paper is to discuss some of the world’s mega projects which failed because of the poor quality of IT projects implementation.
There are some of the most terrible examples which caused the loss of millions of dollars. In 1981, the space shuttle’s five onboard computers failed to work efficiently to perform a perfect landing which failed a project which was started in 1977 with such high expectations. The people from all over the world have hope to step into the modern world with such great successes. The main reason for the failure was the computer’s lack of compatibility in working in the absence one another. The machines were unable to manage the landing and to control the system at all. The overall blame was on the information technology implementation. It has been explained that if the computers use could be a little bit more expensive and updated as well as the testing phase would have been updated in some ways than this failure would not have happened. The programmers explained that the shutdown problem was discussed and adequately tested on all the computers, but still, the issue was not diagnosed at all.
Another one of the most highlighted examples of the disastrous implementation of the IT projects in the field is the radiation therapy found wrong resulted in the death of two patients in the hospital. The patients were supposed to take radiation to the affected parts but because of the higher strength of the radiation and uncontrollable dosage, caused intensive damage which resulted in the death of the patients. The research team for the investigation has concluded some interviews with the experts at that time which finalized that there is a range in which the patient should be given the radiation and above that range would cause fatal side-effects in which the most prominent is the death. The machine Therac-25 was designed to cure cancer, but the percentage of benefit was remarkably lower than the damage. The cancerous cells were supposed to be killed, and their function would be ended, but also the work of the machine was extended to killing some of the most critical healthy tissues as well. Here the blame was total to the software being used as it had some major glitches.
One of the most critical issues raised during the very initial implementation of the banking history was a mistaken deduction of fifteen million dollars from one hundred thousand customer’s bank accounts. The chemical bank mistakenly attempted this act through an automated software’s one line of code error in the updated system. The failure was that if a customer uses ATM for the withdrawal of $100, the system automatically deducted $200 from his bank account. The receipt had printed only the one thousand dollars in the withdrawal. This affected a huge number of customers which was an alarming situation in the overall banking world. The people had trusted to the banking organizations, and because of this glitch, there were an outnumbered back offs happened. The issue was handled precisely in a specific period, but this issue was noticed in the international world which resulted in the reliability of the information technology in such a sensitive and highly customer oriented market. The problem was analyzed that one line in the loop was coded correctly but was not implemented according to the requirement.
Mostly the output is always considered during the implementation of the information technology projects. The way of application and accuracy is recognized, but the complexity of the work leads to some logical, syntax and some primary exceptions. The very fundamental errors are corrected at the time of compilation, and the consistent are also measured during the time of finalizing the work. At the testing stage, and real-time implementation, most of the work is also corrected which results in even removing the basic level exceptions. When all the functions are compiled and timely executed, it becomes close to perfection but still in the code there are some essential things which are ignored and are not implemented as per required. These issues cause fatal damages and disasters. They are only corrected by step by step implementation of the quality management techniques which are discussed above.
In a nutshell, it can be elaborated that the system would be improved not by just adding some functionalities but also by reviewing the previous working of the projects. Since the history contains the world’s most significant mega projects which were failed and the original benefit was not obtained at all. Quality management and the quality assurance and are some of the best techniques which would help in the successful implementation of the IT-based projects.
Schwalbe, K. (2015). Information technology project management. Cengage Learning.