Academic Master


Walgreens Supply Chain Management Plan

Overview Of Walgreens Management Plan

In this assignment, I will focus on Walgreens, a US pharmacy that retails cosmetics, photo products, and prescribed medicine. The Walgreens website is The main aim of the management plan is to elaborate on how the company is structured and how the team contributes to the company’s success. The major problem that Walgreens faces is the competition from other online stores, as well as the inability to open more offline stores that make shopping for consumers easy.

Customer Demographic

Most Walgreens customers have low-income potential. According to Walgreens ‘ consumer demographic, the shoppers are mostly females about 21 years to 52 years old with one or more children and who take care of an older adult. She is the primary caregiver for her family. Walgreens shoppers also include the aged who require prescription medicine.

Supply Chain Design

Design For Quality

Walgreens uses customers’ demands and obtains supplies according to the customers’ needs.

Delivery Speed

Walgreens has a team of reliable suppliers who offer timely delivery depending on customer demand. After the goods reach the warehouse, Walgreens offers a fast delivery between 1-5 days, depending on the product.

Low Cost

Walgreens avails low-cost medication to its customers and in its retail clinics. Minor ailments can be treated at a lower cost than a doctor’s appointment. The clinic accepts payments of medical bills by insurance and boasts of affordable prices for customers without insurance. (Appleby,2013).

All these aspects are important in meeting the consumer’s needs; however, reducing the cost of medical care contributes most to their overall annual returns.

Material Resource Planning (MRP)

Walgreens has a mission “To be America’s most-loved pharmacy-led health, well-being, and beauty company” by focusing on their client’s satisfaction. MRP software helps to match the demands of the customers with the manufacturing of the products. (Seifert, 2003) The company produces its brand of products. The software estimates the raw materials, labor, time, and machines needed to manufacture the product to ensure timely delivery to the customers. Renowned Walgreens suppliers include: Veera Moore Cosmetics( and Trinidad Construction(

Supplier Relationship Management Plan

Walgreens has a team that maintains a strong relationship with suppliers and organizes expenditures for supplies. It also has a procurement team that negotiates on behalf of the company for the best prices to enable a win-win situation between the suppliers and the company in adherence to the terms and conditions stipulated in the Supply negotiations.

Production And Packaging

Walgreens is an independent brand that features a variety of products. These products are produced according to the demand of the customers. A team is responsible for formulating cost-effective packages by taking into consideration the customers’ heart desires.


The company offers free shipping to the store. Orders above 35 dollars are also shipped free of charge. Orders below 35 dollars attract a shipping fee. Customers love free shipping as they do not incur additional costs after purchase.

Cost Of Goods Sold

The cost of a product is largely dependent on the cost of the supplier. For Walgreens’s independently produced brands, the cost is determined by the price of raw materials, labor, and manufacturing costs.

CRM (Customer Relationship Management Plan)

CRM plan has had a great impact on the company as it has helped retain its customers (Davis, 2013). The plan helps to know the targeted customers and use social media to get customer feedback. A series of surveys are also conducted to get feedback on the service and customer needs. Walgreens also introduced balanced reward programs and coupons to build customer loyalty.

CSR Plan (Customer Experience Feedback Loop)

This strategy involves a means of communication between the company and the customers about the products The Company has a general feedback section in its website which customers fill in. This provides insight into how the company can improve the services to the customers.


Mullis, K. R. (2006). A SWOT Analysis of Walgreens in the Competitive Pharmacy Marketplace. Drug Store News, 28, 35-47.

Appleby, J. (2013). Walgreens becomes 1st retail chain to diagnose, treat chronic conditions. Kaiser Health News, April, 4.

Davis, S. (2013). How Target, Walgreens, and Home Depot have forever changed the private label game.

Seifert, D. (2003). Collaborative planning, forecasting, and replenishment: How to create a supply chain advantage. AMACOM Div American Mgmt Assn.

Most People Experience A Degree Of Stress In Everyday Life. Explain How Stress Can Affect Our Health. Are There Any Positive Effects Of Stress?

Stress is a widespread problem that is faced by almost every person at one time or another. Stress is defined as a state of emotional and mental pressure or tension due to adverse circumstances. From a Medical and scientific point of view, stress is described as any pressure or tension exerted on the psychological and emotional state. Stress can be physical, mental, and emotional. It not only affects the body but also creates anxiety in a person. Stress can occur because of external or internal situations. External stress comes from the environment, psychological, and social conditions, and internal stress arisess from the internal state,, like from medical procedures and illness. Stress is usually considered to be a negative term. However, it is evident that everything or every situation has both positive and negative impacts, and the same is the case with stress.

Every person feels stressed from time to time. Some people cope with stress easily, whereas some can not recover from stressful situations within a short period. There are different types of stress, but they affect the physical and mental health risks of a person. Stress is thought to be positive when the stressful situation becomes an opportunity that escorts toward a great outcome. From stress conditions, some people are capable of getting to the severe level of stress more efficiently than others. It can occur for a short period, and as well as its occurrence can be for an extended period. Short-term stress can be beneficial to health. It helps a person to cope best with potentially dangerous problems. Sometimes, stress enhances the thinking level, such as how to take a route to get over these problems, and it makes him strong enough to deal with these situations (“Stress Symptoms, Signs, and Causes, 2018).

Stress on a daily basis includes workload, school, family, and other daily responsibilities. Stress also comes from a sudden adverse change like loss of job, divorce, and illness. Traumatic stress can be due to war, severe car accidents, and even natural disasters where the chances of killing rise. Stress is a traumatic temporary effect on the mental health of the person. However, some common symptoms can affect the body, thoughts, feelings, and behavior. Stress sucks. It not only affects the mind, but it also absorbs all the energy of the body to perform any work.

Not all stress is terrible. Sometimes, it prepares people to perform well in some situations, e.g., in test performance and for new job interviews as well. Stress also helps to meet the challenges. In some cases, stress can be life-saving; for example, in response to danger, it prepares people to save themselves from threats. It enables people to bear the risk and give solutions to flee from these life-threatening positions. In fatal situations, the heartbeat increases, the pulse rate rises, the brain starts thinking more, and it needs more oxygen for its performance. In fact, during stress, overall body performance increases to cope with these troubles.

Stress-related outcomes vary according to the environment and personality. However, long-term stress leads to chronic health disorders. With constant stress, life-saving responses are suppressed from time to time. Due to continuous stress, life-saving reactions like the immune system, digestive, sleep, and reproductive systems stop working correctly. Different people feel the level of stress differently, like some people undergoing damage to the digestive system, whereas some only get headaches, sadness, insomnia, anger, and irritability. People under chronic stress become prone to viral infections, like coldness, and getting the flu regularly (Mullan, 2014).

Constant stress is the hard type of stress to be noticed at an early stage. Due to continuous stress, it is hard for the person to come toward normal health stages early as compared to traumatic or acute stress. During Constant stress, the body does not get the clear-cut signal to return to its normal functioning. However, with the passage of time, because of continuous stress pressure, serious health problems like high blood pressure, heart disease, diabetes, and many other illnesses such as anxiety, depression, etc.

Symptoms of stress can include nightmares, sleepiness, obesity, teeth grinding, and frequent urination. It also gives the feeling of loneliness and overreaction to minor issues. Sometimes, due to constant stress, usage of alcohol, drug usage, and smoking increased. It also reduces sexual desire and increases anxiety, guilt, and nervousness. However, stress is also responsible for reducing and increasing appetite. It was also responsible for weight loss and weight gain without diet (“How stress affects your body and behavior,” 2018).

People who are stressed usually make poor food decisions; they just food for their comfort and nothing else. Sleep deprivation because of stress has a small but constant effect on eating habits. Mostly stressed people go for chips and doughnuts. Stress disturbs the hormone levels of ghrelin and leptin, which are responsible for regulating food desire. According to different literature, it is observed that not all people gain weight. Some also lose weight during stress. Some people under stress lose their appetite, and they go into the category of weight loss.

Stress has a more negative effect on pregnant women. When a pregnant lady becomes stressed, hormones that are needed for the growth of the baby disrupt the health of the growing baby. Particularly, maternal stress leads to schizophrenia, autism, and reduced cognitive talent in kids. Stress is responsible for the adverse effects on the main body organs as well. According to different research, stress suppresses the growth of new neurons in the hippocampus. Chronic stress inflammation causes severe kind of depression. In short, stress is considered a significant risk for the causes of diseases. It, in fact, severely affects health, whether it is physical or mental health ( horrible ways that stress messes, 2018).

Last but not least, stress not only destroys happiness but is also responsible for the destruction of mental peace. It lets down the person physically, mentally, and emotionally and swaps the real joy of life. Stress has many side effects. These are mood swings, crying habits, suicidal thoughts, overwhelmed feelings, difficulty in making a decision, suspicious feelings, impatience, dreadful thoughts, anger, and frustration. However, stress can be controlled and even can be eliminated. It all depends on the type of stress. Acute stress can be managed and end in a short period compared to chronic stress. Stress can be controlled by having plenty of sleep because sleep is responsible for the consolidation of memories in the brain. Sleep is also accountable for the repair and growth of new brain cells. Sometimes chronic stress seems to be an unavoidable problem of life, but it can be controlled by applying proactive strategies. Eat a healthy diet because when people are healthy, they can cope with and even fight stress and overcome this issue in good manners, so be aware of what kind of food they are eating. By having a nutritious and healthy diet, body energy will be boosted, and it will have a positive effect on overall health. When you are stressed, take a long breath. It will remove stress and lessen the pressure on the mind and the whole body. Indulge yourself in healthy and positive activities like exercise, yoga, and laughter because they relieve stress condition and improve situations. Medication can be used to overcome this severe problem (“Five tips to help manage stress,” 2018).


How stress affects your body and behaviour. (2018). Mayo Clinic. Retrieved 24 February 2018, from

Mullan, B. (2014). Sleep, Stress and Health: A Commentary. Stress And Health30(5), 433-435.

Stress Symptoms, Signs, and Causes: Improving Your Ability to Handle Stress. (2018). Retrieved 24 February 2018, from

9 horrible ways that stress messes with your body — and what you can do about it. (2018). INSIDER. Retrieved 24 February 2018, from

Five tips to help manage stress. (2018). Retrieved 24 February 2018, from



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