The internship at Konnection with Dr. K. focuses on treating veterans and their families. The mental health of the individuals is evaluated by highly professional psychologists to provide the best help to these people. However, during the Covid-19 pandemic, this help was interrupted by the uncertainties about the virus. The quarantine also caused isolation among the people, which led to the worsening of their mental health. On the other hand, social media has become an outlet for connecting to the world virtually. In the article “The Transformative Power of Social Media: Considerations for Practice and Emerging Leaders” by Booth et al. (2017), the power of social media was recognized. Although the article was written in 2017, their argument became valid as the pandemic showed the full potential of social media. During a pandemic, healthcare professionals were making content for the masses so that they could provide virtual assistance to as many as they could in those uncertain times. The results of these efforts helped numerous people who could not get help due to the lockdown.
The article states that social media was the beginning of the digitalization of workplaces, and then, slowly, different companies provided different software where all the tasks could be managed efficiently. Post-pandemic workplaces are still incorporating these digital tools to maximize efficiency. Virtually conducting therapy sessions is becoming common, and it allows therapists to connect with patients who live far from them, which means that the reach is limitless. In healthcare management, there are more tools available for employees so that they may be able to work from anywhere. Digitalization is the future, and being tech-savvy is the new requirement. People who have a strong technical understanding of social media will be preferred for the positions as they will bring unique value and strong capability to the team. Healthcare management will benefit the most from this change as it will allow maximum efficiency.
References
Booth, R. G., Strudwick, G., & Fraser, R. (2017). The transformative power of social media: Considerations for practice and emerging leaders. Healthcare Management Forum, 30(3), 138–141. https://doi.org/10.1177/0840470417693017
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