Health and social care practice in a society and community are essential and instrumental in helping individuals to attain sufficient and required care for living a quality life regardless of their ailments. Different kind of diseases are affecting a significant portion of the population and these patients require special care systems in order to minimize the suffering endured by the affected individuals. In this regards, medication and treatments are provided to the service users by multiple setting of health and social care centers available. In reference to the social and health care centers, several support principles have been established in order to protect the patients’ privacy, promote awareness in regards to diseases and social issues, and as well for minimizing hazards and risks for service users.
The main principle of practice is the provision of support to the service users. In regards to an effective and functional healthcare setting, application of principles of support are applied in a manner through which is aimed at maintaining, improving the overall health and well-being of the patients. In ensuring this, social care workers are required to be aware of the patients’ health status and well-being as well as respecting the patients’ personality and right to access appropriate medical and social care. Other examples of principles support include universal accessibility and affordability to all services users, as well as equality in service provision. Also, valuing social, economic and cultural diversity as individuals come from different backgrounds is a key principle of support as it provides a pivotal meeting to service delivery to individuals with diverse backgrounds.
In the case of victoria, principles of support play an important role in the quest of providing full care satisfactions to the client. This is mainly achieved the provision of services that reflect and support Victoria social, traditions, customs and beliefs which in her perceptions are deemed to be components in ensuring quality of life. In support of this, social care policies are formulated in a manner which allows the incorporation of different backgrounds and diversities in service care provision based on anti-discriminatory practice.
The application of principles of support is in directing Carer on how to provide sufficient care to patients. The principles dictate the mode of duty of social care workers in reference to different working conditions. The principles provide guidelines which define the relationships between patients and clients in consideration to mutual feelings. Additionally, support principles are instrumental in nourishing the Carer skills and hence providing them with efficient skills and knowledge which is necessary for implementation of their duties in dealing with vulnerable people (Moiden, 2003, pp. 100). Health and social care practice gives substantial support to services users by offering privacy and protection by ensuring that the patients remain safe in the whole process of care and service.
Lastly, support principles application results in bringing individuals together and the development of affection between the workers and clients. This is by providing strategies which are efficient in developing a successful environment in the home care systems which are formulated to overcome shortcomings and challenges faced by the clients, workers and people around. The application of these principles in the society in which the demand for health and social care services have gradually increased gives the workers the essential mandate in serving customers in consideration of changing factors. To conclude, support principles application is important in ensuring quality service delivery as they are based on a group of values of the society which are considered to be generally acceptable and practical of both clients and their respective social care workers.
In every residential care organization, protecting and preventing colleagues and clients from potential harm acts as the most significant concern. In this regards, Victoria’s mother have adopted a series of procedures for the purpose of protecting herself and Victoria from harm. As indicated in the case scenario, Victoria is has been so far been able to experience the full measures of quality of life and therefore, this indicates that her Carer have effective procedures for counteracting an harm she may been exposed to and which might lead to further damages. Normally, vulnerable adults are associated with vulnerable position which is subjected to be prone to potential abuse or harm.
In reference to this, the current National Health Service policy dictates that all health service providers to fully incorporate the underlined processes and procedures in order to prevent negligence or unanticipated abuse. Based on these NHS policies, service providers are held responsible for their course of action which results to harming their respective clients. Additionally, the enacted NHS policies ensures that the practitioners deliver their services In reference to basic human rights and ensures the protection of confidentiality as well as motivating service providers to take any necessary and appropriate actions to protect the welfare of vulnerable adults.
In addition to the NHS policies, government legislations such as Health and Safety At Work Act: which was enacted to regulate the working environment and ensure that it’s less risky of injury or harm. The disability Discriminating Act ensures that individuals with disability get access to the required health care services. Another regulation which safeguards the welfare of vulnerable adults is the Medicines Act which reduces the risk of wrong medication to service users. This Act ensures that vulnerable adults are given the right prescription and the medication process is done with extreme care and any discrepancies arising from the process should be immediately reported to the management to take the necessary responsive measures. Management of Health and Safety at Work Regulation ensures that the employers and social care workers perform risk assessment procedures in a workplace in order to reduce hazards and minimize the risks in which the service users will be exposed to in their course of services.
Person-centered approach is characterized by fulfilling and supporting the wishes, preferences and needs of the clients. In this approach, service users are motivated to make their own decisions while also preserving their dignity and privacy. This process calls for optimum care through the fulfillment of clients’ needs and demands. The sense of individuality commissioned by this approach promotes the mental, psychological, physical and emotional health of the service users. Using a person-centered approach in provision of healthy and social care is a beneficial approach in promoting better relation amongst the clients and workers. This is supported by the fact that person-centered approach is instrumental in improving the communication quality between workers and their clients.
Also, as indicated by Milne and Dening (2011), “person-centered approach is significant in reducing the social isolation which is mostly attributed to vulnerable adults” (p. 44). From the case scenario, Victoria mother uses this approach in establish a social connection and interaction with her daughter in which she is able reduce social isolation which undermines quality of life. in this regards, this approach is of key importance in improving the well-being of the affected service users as it is the established best possible way of treating individuals right and with social dignity.
The person-centered approach gives and extra care to the service users that attaches them with workers and staff and which it is institutional in helping the service users to have emotional balance. This is accompanied with shared decision making in which the clients opinions are taken into consideration. Another benefit associated with this approach is that it provides care satisfaction and cost saving services in which it gives the clients the affordability of quality services in health and social care settings. Additionally, this approach gives the clients a sense of purpose, belongingness, significance and security during the process of service delivery. This is by providing the client with confidence of self-identity which is ideal in dealing with vulnerable adults. Lastly, this approach incorporates a conducive and supportive environment in community with the aim of providing services which are in reference to the community ideal values and norms.
In the provision of health care services, social care workers are encountered with different ethical dilemmas and conflicts which are normal in the provision of care, services and safeguarding the individuals. The main role of healthcare service providers is to offer professional services in relation to medical and clinical setting. However, some ethical challenges affect the daily operations of service provision and it becomes impracticable to work with the existence of ethical dilemmas and conflicts.
In reference to service provision to vulnerable adults, ethical dilemmas arise in contrast to the role of the service provider and the opinion, beliefs and culture of the clients and hence, care workers are expected to adhere to set organizational policies and rules which dictate the margin of solving ethical dilemmas and conflicts (Department of Health, 2017). For instance, a service provider can prescribe a certain medication or procedure for treatment which is in the best possible way but the choice of the client is on the contrary with the treatment solution prescribed. In this case scenario, an ethical dilemma arises and hence alternative measures should be adopted in order to supplement the individuality, dignity and decision of the client while also providing the best possible care as it is the responsibility of the care worker to provide essential care to the clients regardless of the situation on hand.
In order to deal with these ethical dilemmas which occur in every healthcare setting, the national health service have provided ethical policies and guidelines in which all ethical dilemmas and conflicts are subjected in order to realize a practical solution. In the field of healthcare, the existence of ethical concerns affects the quality of service delivery and hence the NHS guidelines inflicted are practical in dealing with this type of drawbacks during service provision. Subsequently, these provided guidelines are under a continuous process of improvement in order to cater for emerging ethical issues in the healthcare service provision.
As a new residential care worker, several codes of practice guide the process of service delivery. In this reference, the code for social service workers will be put into consideration in aiding the new social care workers to determine the standards set and the responsibility which is expected in order to improve health and social care practice (Jones and Atwal, 2012). the code reflects the necessary requirements for an effective and appropriate service delivery in order to meet the clients full satisfaction and expectations.
Together with National Care Standards and the Code for social workers are essential for regulation and improvement of the care quality experienced by service users. All the stakeholders involved in social care are required to make exemplary commitment in order to align with the other Codes of Practice. The NHS and the employers regulate the workforce and hence this allows citizens to fully rely on social services which are provided by confident, skills and trusted employees.
This code aids new social workers in promoting and protecting the interest and rights of service users. The code dictates several ways in which social and health care workers are required to treat their clients and colligues, value the decisions and wishes of the service users, promote and support the rights of service users and as well enhance diversity of different individuals with different backgrounds, values and cultures.
The code for social worker will enable the new workers in creating and maintaining the confidence and trust of service users and colleagues. This is by being trustworthy and honest while communicating with clients. Through this code, workers comprehend the need for comprehensive confidentiality on reference to the information provided by service users. Also, this codes teaches social workers to be dependable and reliable individuals who can deal with issues concerning conflicts of interest and ethical practice.
This code promotes the independence and safeguards the welfare of service users in regards to protecting vulnerable adults from harm and potential abuse. The codes require the establishment of procedures in reporting any form of abuse and discriminatory behavior. Subsequently, the cooperation of workers and clients is enhanced through this code in which the new social care workers are expected to adhere to in the process of Care.
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