CATWOE Analysis of Dialysis Operations Management
CATWOE analysis is a component of Soft Systems Methodology used to clarify a problematic human-activity system before proposing change. The letters represent Customers, Actors, Transformation, Weltanschauung, Owners, and Environmental constraints. The original dialysis analysis concentrates mainly on Actors—doctors, nurses, managers, and operating staff—but a complete CATWOE review must explain who experiences the results, what transformation is intended, why that transformation matters, who can authorize or stop it, and which constraints

