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The main steps of Organizational Control Process

The Organisational-based control process includes sensibly gathering evidence around a scheme, person process, or collection of persons to create essential choices around one another. Managers set up systems that involve four main steps:

  1. Establish standards to measure performance. Inside an organization’s general deliberated strategy, managers outline the objectives for the legislative sections in explicit, effective footings that comprise the standards of presentation to associate with the organizational actions(Ouchi, 1977).
  2. Measure actual performance. The majority of the organizations make official reports of the performance-based measurements that the managers evaluate frequently. These measurements must be associated with the morals set in the 1st step of the control procedure. For instance, if sales growth is the main goal, then the organization must have a means of meeting and reporting the sales data.
  3. Compare performance with the standards. This step associates actual actions with performance-based morals. When the managers read the reports on the computer or walked over their flowers, they classify if real act encounters surpass, or fall short of the standards. Normally, performance-based reports abridge such type of contrast by inserting the performance-based standards for the reportage retro along the real action for a similar period and through calculating the alteration, specifically, the alteration amongst every actual sum and the related standard (Miles, Snow, Meyer, & Coleman, 1978).
  4. Take corrective actions. When performance-based diverge from the standards, the managers should regulate what variations are essential and how to relate them. Workforces and managers are mostly permitted to appraise their work in the output and superiority-positioned setting. Afterwards, the assessor regulates the causes or sources of aberration; she or he could take the 4th step, which is a corrective action. The most active progression might be approved by the strategies or might be the finest to be left to workers’ decisions and creativity.


Miles, R. E., Snow, C. C., Meyer, A. D., & Coleman, H. J. (1978). Organizational strategy, structure, and process. Academy of Management Review, 3(3), 546–562.

Ouchi, W. G. (1977). The relationship between organizational structure and organizational control. Administrative Science Quarterly, 95–113.



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