Academic Master

Education, English

Proposal To Create A Training Workshop For New Hires

Introduction

The medical technician job title requires the job holder to be very skillful and versatile. New hires have differing backgrounds; hence, it can be very challenging to assign them suitable job tasks. This document proposes an adequate program structure that details the tasks to be performed by the supervisors and the team leaders with the newly hired people to provide sufficient training to them in different departments so that they may not end up breaking the workload routine. Each employee would be provided with a list of tasks that she would be responsible for checking and finishing during her training process.

Description of Laboratory Technician and Technologist Positions and their Duties

The basic new hire positions will fall under two main categories based on education and experience: Technician and Technologist. Although Technicians and Technologists are responsible for all the exclusive tasks of testing and analyzing the results, the lab technologists perform additional tasks and, monitor calibration, and perform quality control as required by the quality assurance department. The Technologist will address monthly special maintenance of all the analyzers and laboratory equipment. Some special tasks will be performed by on-duty personnel regardless of their designation, such as instrument calibration and running lot-to-lot parallel checks and comparisons. All testing personnel are required to perform and participate in CAP (College of American Pathologists) surveys, which may include a combination of tests, like analyzing CAP specimens with current laboratory protocols or analyzing images and written problems and providing answer responses to them in a timely order.

The minimum educational requirement for Technicians is an Associate Degree or Technical education in the field of laboratory and a minimum of five years of field-related experience. The educational requirements for Technologists are at least a Bachelor’s degree in Chemistry or Biological sciences and a minimum of five years of field-related experience. Candidates who possess professional certifications such as ASCP or ASCLS will be given priority.

Learning Objectives

The new hires will be assigned to training with either the team leader on that particular lab bench or a full-time technician working there. She will start the training by reading the SOP (Standard Operating Procedures) and first reviewing and performing the technical aspects under the supervision of the technician. The learning objectives will begin with the introduction to laboratory safety protocols and getting acquainted with the laboratory departments and their teams. There will be a walk-through spot and identification of various fire safety procedures and identification of fire alarms, fire exit doors, designated meeting areas in case of emergencies, and knowledge of locations of MSDS (Material Safety Data Sheets). It would also include various occupational hazard awareness, basic lab information system training, and getting acquainted with the different functions of LCLS, LCWS, PROC, and SIS systems. Then, the trainee will be able to understand the specimen requirements and rejection criteria and report the abnormal and critical results.

Mode of Training

Most of the training will occur on the job, but some of the training will be acquired through computers and intranets. The instrumentation and its basics will be taught in a practical manner by understanding the pre-analytical procedures of the specimen and instrument basics on hand with the trainer, while some of the principles of instrumentation and basic troubleshooting will be understood by taking online lessons through the instrument manufacturer’s website or by attending webinars in the conference rooms at work. Traditional PowerPoint presentations are not often performed to train employees except for basic orientation and safety introduction. However, video conferences, webinars, and interactive CD-ROMs are preferred modes for continuing education and training of current and new hire employees.

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