Academic Master

Computer Sciences

MyMiami Usability Report

MyMiami is a website used by the university to prioritize good user experience. Most recently, universities have been using sites to contribute to institutional knowledge in achieving their goals while viewing the return on investments. Following our usability test, this project will identify how we can substantially improve our user experience in most college and other institutional sites.

Our project’s primary purpose is to show why most universities should have an interest in conducting usability tests; in the world we live today, most students are smart and computer savvy. Prospective undergraduate students who have not yet received the benefits of a college education have poor research skills. Most of these students are not savvy at advanced stages like query reformulation. Frequently surprised by the inside language filled with concepts and terms they have never encountered before.

A usability report is significantly crucial in institutions. Our report would involve comparing prototypes and identifying the critical difference between the stakeholders while hoping to find a usability session. There are also three participants, one of who is new to Miami, whom we would use to test our instructions for registering for the next semester’s classes.

This usability report will include a high-level overview of the test taking place, as well as provide sufficient information to describe the methodology used, and results arrived at. The usability report would also include:

  • The date the test took place.
  • A brief description of the location.
  • The Goals of conducting the usability test.

This usability test will also include its purpose. Such as the number of participants; in this case, we are using three participants. The actual number of tasks tested, a summary of the methods used in the usability test, and the primary purpose of certain test objectives.

The primary test is to understand better how real users of the MyMiami website interact with the site and how we can improve the user’s experience based on the results we get. Nevertheless, the test aims at developing the design of MyMiami.

Works Cited

Johnson, Meredith A, W M. Simmons, and Patricia Sullivan. Lean Technical Communication: Toward Sustainable Program Innovation. New York: Routledge, Taylor & Francis Group, 2017. Print.

Marcus, Aaron. Design, User Experience, and Usability. Theories, Methods, and Tools for Designing the User Experience [recurso Electrónico]: Third International Conference, Duxu 2014, Held As Part of HCI International 2014, Heraklion, Crete, Greece, June 22-27, 2014, Proceedings, Part I., n.d. Internet resource.

Nist.gov. (2018). [online] Available at: https://www.nist.gov/sites/default/files/documents/itl/vote/Guidelines_CIF_Template _Laboratories-2.pdf [Accessed 9 Apr. 2018].

Rubin, Jeffrey, and Dana Chisnell. Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests. Chichester: Wiley, 2008. Print.

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