The aim of every company’s functional teams is just to get the task fulfilled. They are aligned in a department specific approach where every team has assigned traditional roles. The divisional teams, however, focus on the division and accomplishment of work. The matrix teams rely on cross-functional kind of approach where individuals from various departments or functional specialties who come together to accomplish a task. The team-based approach follows a team spirit in view where all the individuals work in a team to get results with no specific task allocation, and virtual networking teams use computer technology to enable physically dispersed members to communicate and collaborate and achieve a common goal. Hence both strategies’ implementation and firm’s structure are interrelated and can only coexist together. There’s no use of strategy without a structure fit for it and vice versa.
The need of the time henceforth is to incorporate all the cross-functional members’ specialty to the advantage of the end task that needs to be accomplished instead of creating chaos by randomness of team-based approach or the use of divisional of functional approach to only get one component of the project done right since they only specialized in a certain skill.
The current condition of the company necessitates to analyze a much need integrative approach where both strategy and structure fit together to influence organizational learning and performance. The main aims of any company are to enhance the external and internal environmental factors like the company’s competitors, suppliers, and customers along with its employees and senior management to shape up its success in the market. The amalgamation of all of these factors helps to make the company more successful in the long run.
But, to achieve all these goals, every firm formulates some stratagems as per its organizational structure. Hence, it encompasses different apparatuses from its structure for effective management and assessment of external constraints while the tools for handling processes and conflicts internally are also highlighted for the company. Every company has a policy always to put customer satisfaction and retention first which leads to the formulation of a unique balance between a structure fit and strategy.
With the rise in the access to information technology, several businesses have adopted various techniques to ensure that they get maximum productivity with limited resources in a specified period. The access to the online information has become crucial for every business and in turn, for the work purposes of each employee. With the rise in the costs of resources, many companies find it hard to maintain the productivity ratio between the inputs and possible outputs. To stand firmly against their competitors, these companies have to assure the on-time delivery of quality work. Hence, a real-world organization’s strategy fit supports CRM and knowledge management along with implications for Information technology for integrating strategies in the entire organization with a complete firm structure fit.
A proper strategy fit can only be incorporated with the development of better relationships between each member of the organization. Conflict resolution management is something that envisions a future with the integration of effective strategies into every decision. Keeping all the various types of conflict in view like personal affective and substantial conflict, it can cater to the underlying basis of each issue whenever it arises and helps the CRM team come up with emotional strategies to deal with them in the most efficient manner. For instance, take into account the notion of a limited number of sources. With the incorporation of any new team project, all the employees will be confronted with a severe form of team conflict. Such a battle takes place when the job requires irreconcilable measures causing anxieties and stress to the employees since they feel the pressure that they’d be unable to comply with the demands.
A balance between the tasks of the job required to gain a personal benefit and the functions on behalf on the welfare of the entire team are hard to upkeep. So the employees start to argue and disagree on the content of the tasks to be accomplished or the procedures used. All the employees would be under stress since they’d want to play an immediate role in the development of that project but at the same time couldn’t agree on the appropriate allocation of resources.
CRM is another factor which reconnoiters the core of worker and manager satisfaction in firm administrations by giving a viewpoint of critical organizations philosophy. Conflict resolution management is something that envisions a future with the integration of effective strategies into every decision. Keeping all the various types of conflict in view like personal affective and substantial conflict, it can cater to the underlying basis of each issue whenever it arises and helps the CRM team come up with emotional strategies to deal with them in the most efficient manner.
For instance, take into account the notion of a limited number of sources. With the incorporation of any new team project, all the employees will be confronted with a severe form of team conflict. Such a battle takes place when the job requires irreconcilable measures causing anxieties and stress to the employees since they feel the pressure that they’d be unable to comply with the demands. A balance between the tasks of the job required to gain a personal benefit and the functions on behalf on the welfare of the entire team are hard to upkeep. So the employees start to argue and disagree on the content of the tasks to be accomplished or the procedures used.
All the employees would be under stress since they’d want to play an immediate role in the development of that project but at the same time couldn’t agree on the appropriate allocation of resources. However, by supporting explicit and systematic management of vital knowledge and related processes CRM can make decision making easier.
The employees also need to develop effective communication skills to facilitate them to express their views and opinions properly. They should have effective writing and reading skills as well to communicate their thoughts to their supervisors in an appropriate manner. Furthermore, they should always take up responsibility and shows concern for organization’s wellbeing. He always meets the targets and puts to resolve all the issues in the face of incoming problems.
Above all, a good employee is a hard worker. He is adaptive to new trends and gets acquainted with the new working environment. Hence in the current situation, each employee needs to be a quick learner of the changing customer perceptions and should contribute to the company’s welfare not only by seeking his personal goals but by working for team achievements. He should always there for his coworkers and help his colleagues in any way he can. There is a need to instil teamwork and in-group loyalty by supervisors by listening to all the issues of workers intently and being eager to lend a helping hand to them. The aim of the company needs to be to develop good and friendly relationships with all workers.
