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Business Ethics Week 5

There are many ethical issues in the business world that concern consumers. Businesses have moral responsibilities to play regarding consumers. In this paper, I will discuss only two primary responsibilities (Fredrick, 36). One is that companies must provide consumers with the products they purchase, meaning consumers should not be deceived. Again, whatever they buy should be worth their money. Secondly, businesses should not aim at harming consumers. Businesses have not played their roles expertly. However, businesses make decisions that are not ethical duties. Some can be considered to be ethically favourable, while others are not. Utilitarians argue that businesses should be at the forefront of helping consumers live better lives.

The reason why the government allows free trade is that it believes free trade leads to productivity, competition, and a better society. With this, consumers are hoped to be the most informed, but this is not usually the case (Fredrick, 345). Most consumers do not know about the products they buy (Shaw, 456). Therefore, businesses and organizations need to be honest about the quality, content and price of the products they sell. For example, regarding product safety, businesses have a responsibility to provide consumers with products that are safe for use (Shaw, 100). However, this has not been the case; for example, the manufacturers of products that relate to medical treatment in the United States manufacture drugs that contain supplements that have harmful side effects on human beings. In other cases, children’s toys have dangerous chemicals such as lead. Government regulations on businesses are better but not always sufficient; therefore, companies need to take it upon themselves to provide safe products. They should make the safety of consumers a priority. Secondly, they should monitor the manufacturing process. Lastly, companies should always listen to complaints from Customers.

Work Cited

Fredrick, Robert. A Companion to Business Ethics. Chichester: John Wiley & Sons, 2007. Internet resource.

Shaw, William H. Business Ethics. Boston, MA: Wadsworth, Cengage Learning, 2014. Print.

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