Emails and instant messaging are good ways to communicate with the supervisor or manager especially when the convenience factor is taken into account from both sides. On the other hand, face-to-face encounters help to know each other’s communication preferences, styles, and needs. The communication skill I would prefer while having a business conversation as a medical and health information manager is face-to-face interaction because it invokes a sense of trust between two individuals and practices actions that affirm their spoken words to each other. Personally, I think that face-to-face encounters would help me resonate with my supervisor or boss but it is not necessary that my communication preferences match with my supervisor’s communication preferences. They would solely depend on the urgency of the situation and the nature of the information being conveyed. For instance, in situations where there is a need for instant clarification or immediate response, I would prefer instant messages or writing an email to the supervisor. On the other hand, for time-sensitive issues or more complex situations, I believe that a face-to-face meeting or phone conversation would allow clear, concise, and more effective communication.
In the workplace, effective communication is a key tool that builds a healthy organizational culture, boosts employees’ morale, maintains the quality of working relationships, reduces conflicts, enhances workers’ engagement, and affects employees’ well-being in a positive manner. Good communication skill allows workers and team members to express their concerns, articulate their opinions, communicate about tasks, and give feedbacks which lead to an honest and transparent working environment. Furthermore, knowing how to communicate effectively leads to effective collaboration among employees-employers and colleagues which builds a healthy work environment at the workforce. In addition, good communication practices in the workforce can prevent employees and employers from having teamwork issues and resolve problems regarding projects and tasks (Guo & Sanchez, 2005). Hence, effective communication practice at the workplace keeps staff members in the loop which ensures that each member of the organization has the information that is necessary for the organization’s productivity as well as employees’ satisfaction. This keeps the workplace more productive as every member of the organization knows how to do their job well while having internal and external communication through face-to-face meetings and emails or instant messaging.
References
Guo, L. C., & Sanchez, Y. (2005). Workplace communication. Organizational Behavior in Health Care, 4, 77–110.
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