Conflict Analysis
There is a conflict between Kenya and Jose. It is identified from the case that Jose retained his competitive position by hiring staff that was less competent than him. He is working on his skills in an environment where there is no competition. On the other hand, Kenya is a skilled employee having vast experience in the business. She is the lady who can give strong competition to Jose, so he decides to exclude her from his new project. It is clear from the case that Jose is enjoying his monopoly and cannot work with anyone competent like him. Kenya, in this situation, is being affected as she is an important stakeholder in the project and will be affected by the results.
Conflict Resolution
Conflict resolution is a way for two or more parties to find a peaceful solution to a disagreement among them (Dontigney, n.d). In the given case, Kenya was hired as my reference, so I would ultimately help her in this situation. On the other hand, Jose is also a qualified employer and my good friend, so I would also not bother him through this situation. Solving the situation out of the office would be the most appropriate step in this scenario, where I would take a third-party role.
Jose will be asked about his plans for the plant and the reason for not taking Kenya as a team member. He would communicate the competencies of Kenya to convince him on the point that Kenya will bring benefits to them rather than any competition. He should also be told that Kenya will work in her defined sphere and will not interfere in any of the matters that are irrelevant to her.
On the other hand, Kenya must communicate the objectives of the project and clarify the sphere in which she has to perform. The roles and responsibilities should be clarified in a way that both Kenya and Jose work in their directions and do not influence each other in any way.
Reference
Dontigney, E. (n.d). 5 Conflict Management Strategies. Retrieved from http://smallbusiness.chron.com/5-conflict-management-strategies-16131.html
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