The search for performance improvement of hospitals is expressed by increased productivity and better efficiency through a perfect calibration of clinical and managerial resources. The workflow analysis must improve and redesign the clinical process. In the end, patient satisfaction is improved through electronic health records, clinical decision support, and patient care technologies.
The workflow environment, electronic health records, clinical decision support, and patient care technologies help organizations and clinicians with the information required to make decisions. Various types of computerized systems in hospitals augment medical staff in their complex decision-making and meet meaningful use criteria. Electronic health records make it easy for professionals to retrieve the detailed medical history of the patients quickly (McConigle & Mastrian, 2017). Especially in medical emergencies, the timely provision of the required information might be critical to saving the life of patients. For example, information like blood groups and hereditary diseases might help in making the right decisions. Similarly, clinical decision support results in performance improvement which is expressed by better decisions, increased productivity, and better efficiency through a perfect utilization of resources. As a whole, computerized systems result in more coordination, efficiency, and added value created for hospitals.
The workflow analysis and redesigning clinical processes are not easy tasks. However, the present education system provides such capabilities to healthcare professionals in the form of knowledge and skills. To obtain an optimal result in it, the ideal is to use advanced technological tools, which allow the diffusion of processes as well as the collection of feedback from the people concerned. The involvement of end-users is another must (McConigle & Mastrian, 2017, p 256). Colleges provide the necessary skills to students in this area which is evident in improvement in clinical processes overtime.
Various computerized systems help the medical staff in increasing patient satisfaction. The current education system equips healthcare professionals with the skills that are obligatory to accomplish workflow analysis and redesign clinical processes. However, further improvements in the syllabus are possible.
Mcgonigle, D., & Mastrian, K. G. (2018). Nursing informatics and the foundation of knowledge (4th ed., p.). Jones & Bartlett Learning.