This paper aims to write an effective brief profile of a company, hence also give a short history. The paper will fundamentally study the topic of comfort care in terms of chosen company. Moreover, the paper will carry a short set of testimonials in order to provide evidence for the company’s comfort care program. The chosen company is the VITAS healthcare that aims to provide hospice and palliative care related resources. They also provide medical conditions for their well-being of patients, caregiving practices as well as end-of-life care program strategies. Overall, the company is serving their position in a valuable manner.
According to a personal point of view, almost everyone believes in planning their future in terms of care programs. The company assists their patients providing them a stronger future regarding the coping of serious illnesses, and they have been serving for 35 years long as the market leader of the hospice care industry. The company states that their number one assets are their patients, and therefore they never lead them into hasty decision regarding their future.
How the Hospital Caters Comfort Care?
The patients helps them in providing a basic standpoint for the demands of their services, as well it’s the company’s job to make their patients courageous, and strong-willed in terms of practicing the care program. Now they are serving as the premier national hospice center. It was established in 1992, and especially the VITAS Innovative Hospice was the pioneer work of the organization. Vita is a word derived from Latin known as life and it basically symbolizes the mission of the company to simply serve their people with care and utmost attention. Although the company as a not-for-profit organization, however, when the company began to be successful it required more resources to give even better input in the matter of hospice care. Eventually, the company became a for-profit organization and now they are the leading hospice program provider in the industry.
The hospice care is a result when, as the company states “If your or a loved one has been given a prognosis of six months or less, hospice offers the symptom management, pain control and personal care you need to remain at home in comfort and with dignity as your illness runs its course.” Choosing the hospice care has been a vital quality of one’s health life. This is why the organization aims to provide all the facilities to their patients in terms of hospice aid, even serving as their social work chaplain, bereavement and volunteer. Before giving someone the hospice care program, the company even clears them misconceptions as well as myths related to the illness. The company also gives details regarding the different ways to receive hospice care, for example, the company’s website says “Hospice care is brought to seriously ill patients wherever they call home—a private residence, assisted living community or nursing home.” From an average person, to a knowledgeable and well-aware person everyone can understand their program as the practitioners there explain the program quite well.
Another important care is provided to the cancer patients at VITAS healthcare, and that is the palliative care program. This is specialized for cancer patients. The company’s website has highly encouraging words to state which must be shared, “As a cancer patient, you are not alone, but every patient experiences his or her disease differently.”
Moreover, the company’s sense of diversity and openness is rare to see in 21st century, according to personal viewpoint, therefore further mentions by the company are that “Your age, race, culture, support system and unique personality all play a part in your disease and your feelings of wellbeing. They also play a role in the kinds of palliative care you may want. Palliative care does not cure or treat your cancer.”
From palliative to hospice care, comfort care is an important part of everyone’s life; therefore the company’s valuable work holds a huge significance for the society. The company also provides brief details in giving the differentiation and raises a comparison between the two kinds of care; i.e. palliative care as well as hospice care. Their website is very well curated regarding the research and communication of their experience on kinds of care programs. The company states, “Palliative care does not cure or treat your cancer. Instead, palliative care relieves physical, emotional and psychosocial symptoms. It can begin when you are diagnosed with cancer and continue through all phases of treatment and follow-up to the end of life.” (Halabi, 67)
There are three kind of different care under the palliative and hospice care program. Every kind has different strategies, and they are coping, physical, practical, spiritual and quality of life. Every patient has a different requirement to fulfill therefore, the company must aim to provide each kind of care program with a different and individualistic criteria. The hospital’s best part is that their comfort care programs are very well tailored according to the individualistic needs.
As the company “Palliative care is offered by cancer centers and hospitals, which have palliative specialists or a whole team on staff. Some cancer centers have programs or clinics that address specific palliative issues, such as lymphedema, pain management, sexual functioning or psychosocial issues.” Hence, all of these mentioned issues are important, and arises in every individual’s life therefore; the hospital is maintaining a sound standard in providing the right care program for the right person. (Johnson, 12)
The Purpose of a Comfort Care
Comfort care is an essential part of every medical care, and therefore it occurs at the end of life. It basically helps the person is soothing who are close to dying. For example, this comfort care practice is usually tailored for the senior citizens. The goals and purpose of the comfort care is to provide the preventing, and relieving strategies who are suffering whether spiritually, emotionally, mentally or physically. It is significant because it improvises the quality of one’s life, as well as respects their dying wishes. Every person wants to die in a peaceful way; a comfort care is an excellent choice for that matter.
This is why the company has studied both kinds of care, through research and experience and therefore, it is able to serve as the national premier hospital. As it states, “Hospice care is similar to palliative care, but there are important differences. Because more than 90 percent of hospice care is paid for through the Medicare hospice benefit, hospice patients must meet Medicare’s eligibility requirements, which palliative care patients do not.” The statistics state that there is a huge need of comfort care in the country, and therefore it is important for every being’s end of life caretaking practices. (Byock, 42)
The objective of the comfort care is to provide pain and symptoms reliefs that are usually experienced by senior citizens on a larger scale due to their old age. According to VITAS, the hospice and palliative care are very similar in nature but there are certain important differences. However, on the other hand the prognosis and goals of the care program differs but the objective remains the same. As the company states and briefly describes the difference in a well-drafted, and researched explanation, “Hospice is comfort care without curative intent; the patient no longer has curative options or has chosen not to pursue treatment because the side effects outweigh the benefits. Palliative care is comfort care with or without curative intent.”
The curative treatment is highly important for a person’s well-being. There are certain kinds of people who reject the curative treatment because they have limited ability and the knowledge to care for their own selves. However, it is a wrong notion that is still quite practiced besides the knowledge of these programs. Moreover, the patient has also received a curative treatment and this is no longer benefitting their health system. In this case, if the patient is well-aware of their illness and conditions then they must reject the care programs. The patients even disqualify for the purpose of a suitable clinical trial. This is led by the hospital’s team that works effectively to tailor the palliative or hospice care program for the well-being of the patient. Sometimes, it is also stated that there is no such evidence for further treatment for the patient and therefore, there is no need of a care program. Hence, comfort care is highly influencing in terms of helping the person to die peacefully, which is a personal wish of everyone. For the purpose of providing well-tailored comfort care, the company has highly qualified and experienced interdisciplinary teams that also do the job of communicating to the patients. The company addresses on their webpage that, “Interdisciplinary teams deliver both hospice and palliative care. They address physical, emotional and spiritual pain, including such common worries as loss of independence, the well-being of the family and feeling like a burden.”
Besides this, the cost of the comfort care is also 100% assured by the Medicaid program. The Medicaid as well as private insurances is highly important subjects that an old age individual must learn and especially it includes the facilities it includes. They include the pharmaceuticals, 24/6 care access, medical equipment, nursing assistance, social services, some important visits related to chaplain, support of grief after a death and other services are provide as well by the hospice agency. The comfort care is an important practice and facility which is very well-curated by the VITAS healthcare team. Further are some testimonials that will provide evidence for the reasoning and details mentioned throughout the discussion?
Testimonials by the Patients: A Highlight of VITAS Stories
Tuskegee Airman states, “VITAS’ specially trained staff and volunteers work to honor veterans’ wishes & ensure they receive the respect, comfort, compassion & tributes they deserve.” Mr. David Peden further stated, “I started volunteering with VITAS the summer of 2016 after a 40-year career as a lifeguard. I was hoping to make my retirement more rewarding, and I wanted to get back to being of service.”
Moreover, Jacquelyn arrived at VITAS for her mother’s treatment, she said, “Later that day, VITAS installed hospital beds, a Hoyer lift to get Jacquelyn’s husband in and out of bed, a walker for Elizabeth and other supplies.”
“They tended to both my husband and my mother,” Jacquelyn says. “I had an aide who came every day. At night, if my husband got sick, all I had to do was call. VITAS would answer my call and send a nurse out, if that’s what was needed, no matter what time of night it was.”
Another Patient Testimonial about Terry includes, “Terry chose VITAS for his young wife Jenny, who had Huntington’s disease, a fatal, inherited disease that affects nerve cells in the brain. VITAS helped care for Jenny while VITAS Community Connection helped Terry, Jenny, and their two children with financial needs.” (Field, 141)
Field, Tiffany, et al. “Lower back pain and sleep disturbance are reduced following massage therapy.” Journal of Bodywork and Movement Therapies 11.2 (2007): 141-145.
Byock, Ira R., and Melanie P. Merriman. “Measuring quality of life for patients with terminal illness: the Missoula–VITAS® quality of life index.” Palliative Medicine 12.4 (1998): 231-244.
Johnson, Kimberly S., et al. “Ethnic differences in the place of death of elderly hospice enrollees.” Journal of the American Geriatrics Society 53.12 (2005): 2209-2215.
Halabi, Sam. “Selling hospice.” The Journal of Law, Medicine & Ethics 42.4 (2014): 442-454.