The Joint Commission’s qualified “Fairview Hospital” is located in Cleveland, Ohio. The Fairview hospital’s top priority is to provide quality medical care, training, research, and safety of patients. Fairview Hospital provides services for the medical treatments related to Heart, Cancer, Birthing, Surgery, Emergency, and Trauma care facilities. The sharing of information and knowledge model with the physicians, consultants, and nurses, are two major pillars for any hospital to provide the best medical care to patients in complicated scenarios. Patient’s efficient medical care relies on an effective communication structure within the organization (Inter-hospital communication) and with other health care organizations (intra-hospital communication). This essay intends to unveil the organization and interaction of Fairview hospital using inter and intra-hospital communication to implement knowledge management, health information technology, and Clinical Decision Support tools.
The knowledge model of Fairview hospital emphasizes on “DIKW pyramid (Data, Information, Knowledge, and Wisdom)” (McGonigle, 2017) to cater to medical research, treatment, and programs. Insufficient knowledge and interaction often cause massive risks for the patient’s life. The Fairview hospital securely shares patients’ records via inter and intra-communication to enhance its medical care treatments and knowledge.
The Fairview hospital uses EPSi/Allscripts and Stanson Health system for the clinical decision-support tools (CDS) and health information technology. Health information technology ensures that patient data is secure, accurate, high quality, and accessible in both paper form and online. Clinical decision support tools provide high-quality medical care, provide accurate intervention, and reduce the risk for the patient. The health information technology and CDS intend to make medical-care team members more competent towards their patients. the hospital uses CDS to give ‘return to clinic’ reminders to the front desk staff to call and engage patients who are due for their visit and explain them pre-visit measures including pre-lab work and fasting. CDS provided to the patients includes the form of elaborated medication instructions, home management tips, and nutritional recommendations. Furthermore, proper interventions, CDS tools, and processing reduce superfluous lab utilization which has decreased the health care costs of the patients in Fairview hospital.
The concepts of knowledge transfer, knowledge management, and organizational learning propel Fairview hospital to facilitate resources, competencies, and capabilities within the hospital and in relation to other hospitals (Moingeon 1996). The Fairview hospital also serves as a teaching hospital and participates in the medical programs related to internal medicine, radiology, pediatric, anesthesiology, and sports medicine programs funded by the Cleveland Clinic. The hospital’s management focuses on the health information system to have fiscal resource management and personnel management of the management staff, nurses, physicians, and consultants. Furthermore, the hospital has appointed a separate team that is working on training, research, and transferring health care information within the hospital and with other hospitals. Additionally, the hospital plans to teach blood management principles to physicians and nurses from around the world in the future. The hospital is rapidly progressing to gain a national reputation in the paradigms of blood conservation, education, and research with the help of its Center for Blood Conservation.
McGonigle, D., & Mastrian, K. (2017). Nursing informatics and the foundation of knowledge (4th ed.). Jones and Bartlett.
Moingeon, B., & Edmondson, A. (Eds.). (1996). Organizational learning and competitive advantage. Sage.