Academic Master


Six Steps to Ethical Decision-Making

Establish situational facts – in this step, one is supposed to get to the bottom of the situation by understanding who was involved in the situation and the cause of the problem (Rao et al. 2016). For example, if there is a misunderstanding between employees, first learn of the people involved and learn of the reasons behind their misunderstanding.

Is the situation legal or ethical – it is important to determine whether the situation has some legal implications. For example, have any of the employees harmed their colleagues, or has there been a breach of contract?

Identification of options and consequences – there are many options for resolving an issue that may arise. The manager should, therefore, be open to choosing the best of the options that are available.

Evaluate the options – The manager should think about the pros and cons of each of the identified options. For example, would dismissing an employee who has breached a contract with the restaurant have a positive or negative impact on the restaurant?

Make the best decision – of the possible courses of action; it is important to go for the one that does not negatively impact the company. A fight between employees should be solved by proposing a truce rather than choosing a legal action that would take a lot of time and resources.

Implement the decision – this is the most crucial part of the decision-making process (Rao et al. 2016). If this part is omitted, then the whole process ends up being of no use.

Part II

As an enterprise relying on the general public to keep our business up and running, we need to develop a corporate citizenship agenda. This will help us continuously support the communities living in our area of operations. This should be done by supporting the well-up with basic needs and ensuring that we support the farmers and business persons around us through the purchase of their products.


Rao, K., & Tilt, C. (2016). Board composition and corporate social responsibility: The role of diversity, gender, strategy and decision making. Journal of Business Ethics138(2), 327-347.



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