Total Quality Management dates back to the 20th century. It started in the 1980s and is applied today in most business entities. The TQM was launched in Japan and has spread to many Western countries. With the decade that is in the 1990s, most of the states were looking forward to applying the use of TQM in their businesses to advance (Charantimath, 2011).
Total Quality Management according to based on personal thought
Based on personal opinion, total quality management is a process of administration concerned with the continuous improvement of the business through the quality handling of the clients and meeting the employees’ satisfaction. Additionally, quality management accelerates the evaluation of the business activities to ensure that the business is adequately managed (Charantimath, 2011).
Challenges faced by Health Organizations in the implementation of Quality Management Programs in Hospitals
TQM faces four challenges. The first is the increase in the cost of health services, hence increasing the cost of management. On the other hand, it depends highly on the rapidly growing technology that has led to the advancement of new techniques that can be applied in the management of organizations (Charantimath, 2011). The pressure that the health organization receives to lower the cost of health is also a challenge that TQM experiences. Lastly, the TQM also faces the challenge of issuing the license to credit the needs of the patients, hence lowering the implementation of total quality management.
The solution to the problems faced by Health Organizations these days
The solution for the problem encountered by implementing total quality management involves adopting a system that can lead to the measurable administration of healthcare. Therefore, the implementers are asked to develop teamwork and the customer’s focus, deliver quality services, and educate and train the employees (Charantimath, 2011).
References
Charantimath, P. M. (2011). Total quality management. Delhi: Pearson.
