Academic Master

Health Care

Health Care Administration


Organizational administration and system of delivering performance is an essential entity in the sector health. It requires monitoring and continuous regulations to eliminate the distance between the providers and the patient. Patients also have the assertion that advancements in technological components will benefit them. The communication process between care providers and patients can be improved using advanced methods of transmitting views and messages. Health care delivery systems are influenced by the increase usage of technological equipment. The core elements in the organizations are the formulating of specific plans, increase-training tools; enhancing the capabilities of service providers, advance ways of diagnosing the disease. There are Specific models, which can enhance patient assessment and deliver health care services in the best manner.


The model of the communication process between the patient and the service provider health care person incorporated connected relations at all times. Weak communication tools will increase the gap between the patient and hospital staff, which in turn creates anger in the mind of ill health person. That system that are weak in providing the best services cannot able to satisfy the health needs of the people. In the United States, people are now increasing with the issues of certain barriers to recovering their health. In the coming years, old age persons qualifying the age of eighty-five will become double. The numbers show an alarming rise and challenges for the administration of health care. In the time of future complexity will also be there for the people facing ill health issues. (Watson, 2002).

Intensive communication needs require the attention of hospital management as both the social and health care needs are not providing to the people at one time. The process of communication understanding could enlarge to the other entities, which are related to the administration of the services provided to the patients seeking information about the particular disease. The modernizing of those instruments used in the hospital and caring centers can also enhance the efficiency and the trust of the patient.

The system of health care delivery and management requires improving the treatment of the patient. The aging population is gaining increased attention to the system of health quality management. Management is also necessary to provide quality services to the people. (Wolper, 2004). Regular evaluations of the issues of the patient and relaxation are the core necessities of active management. It is essential by any means to give pleasant attention during the communication process with the patient. (Klevens, 2007). There are certainly other problems being faced by the patients while checking and reviewing their medical reports. These include the complexities in the provided files related to the disease of the person and the less or no interaction of the person with advanced technology. Sharing the data via emails, and other social media tools became a problem for the common member of society as to how he can read and take his file from the portal of the net.

However, despite these lapses in providing services to the patients, the communication model mentioned below provides a comprehensive look at the easiness of transmitting medical knowledge and reports related with the disease of the person. A smart connection is presented between the service provider and those who are gaining health care services from the hospitals. By using the technological way of communicating, the person in the hospital can have fewer people who might come to look at her condition. Patient mostly requires a calm and cool atmosphere where no one could intervene. If a doctor or staff does not follow the advance, process of sending reports via emails and through the related entities, it would be difficult for the patient to visit regularly to the hospitals and daycare centers. The response of the service providers will reach the patient in a few minutes, the model shows that quick and speedy service delivery through email will ultimately enhance the quality of patient life. (Watson, 2009).


The administration of health care is defined by the factor making Communication and related links with the person living under care. The past era has seen numerous problems and issues in the United States that various people face crises in resolving their issues and recovery of their health. The expensive diagnoses in many American health sectors have challenged the administration of national health to come up with such reasonable and normal intervention strategies, which pose positive effects on patients. Qualitative services along with excellent communication skills of the service provider will ease the suffering of the people. In this regard, a logic model is prepared to resolve the communication problem affecting the administration of health care centers. The comprehensive and smart way of exchanging views and documents can increase the potential of the health delivery system.

Figure 1





Health IT

Training & Technical Assistance.


Accessible Care:

New Modes of Patient Communication

Operations :

The system of Email for communication between staff and patients.

Outreach to the patient about email communication

Response to emails via phone or other related means.

Ultimate Outcomes:

Better planned, improved, and preventive care.

Enhance patient Experience.


Time spent by staff in responding emails.

Total no of emails receive and sent.

Improved provider satisfaction.

Better access to the patient report.

Fewer ER and in-person visits.

Logic Communication Model for the Accessible Services to the Patients.


Julian, D. A. (1997). The utilization of the logic model as a system level planning and evaluation device. Evaluation and Program Planning20(3), 251-257.

Klevens, R. M., Edwards, J. R., Richards Jr, C. L., Horan, T. C., Gaynes, R. P., Pollock, D. A., & Cardo, D. M. (2007). Estimating health care-associated infections and deaths in US hospitals, 2002. Public health reports122(2), 160-166.

Watson, D. E., Broemeling, A. M., & Wong, S. T. (2009). A results-based logic model for primary health care: a conceptual foundation for population-based information systems. Healthcare Policy5(Spec No), 33.

Wolper, L. F. (Ed.). (2004). Health care administration: planning, implementing and managing organized delivery systems. Jones & Bartlett Learning.



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