Case Study Health Care
Patient X arrived at the hospital as she was met with an accident. She was brought to the hospital emergency. There are various channels that can be used for a patient to reach an emergency. Patient X was brought via ambulance and then was managed to get into the emergency with the help of stature. Patient X had a friend with her and she was provided with all the details and required background information regarding the patient’s condition. This procedure took time and during this time, patient X’s condition was getting worse as there was bleeding due to her accident. A nurse came to the patient to triage her condition after half an hour. She was then transferred to a room and the necessary treatment was provided. But after thoroughly examining her condition, it was decided to provide her with a blood transfusion due to the loss to a huge amount of blood. Doctors also further prescribed different tests and medication with surgery. The results of the tests suggested that patient X was also suffering from breast cancer and previously she has no idea about her illness. A patient friend was asked to manage the expenses as it was urgent to proceed with the patient in order to get her condition to stabilize. And breast cancer was decided by doctors to be treated after this.
After the surgery, there was a recovery and retrieval process and for this purpose, there was transportation between different departments of the health care system. The patient moved through the discharge process. There were also many ancillary services that were provided to the patient in this healthcare system. These were the transferal of medical records of patient X, and the examination of laboratory specimens’ patients as required by physicians. She was also provided with wheelchairs for the purpose of movement within the hospital departments. For example, in order to provide the specimen for some medical tests (tests with reference to breast cancer), she was moved to the laboratory from the hospital general ward. She was also moved outside the hospital for the purpose of having some other tests that were not available inside the hospital facility.
There were costs involved with all these services and these will be paid by patient X’s friend as well as his insurance. The patient was brought unconscious as she had met with an accident. There were huge expenses involved in this treatment as there was surgery involved here as a part of the treatment. There were expenses associated with the surgery till the recovery of the patient. Before the surgery, there were expenses for different medical tests. Moreover, she was also suffering from breast cancer and its treatment was expensive along with surgery. The facility for some of the tests related to breast cancer was not available inside the hospital and these were managed outside (Berwick & Hackbarth, 2012). These were expenses for patient X as these costs her a financial burden as well as physical difficulty to go outside. The patient will personally not bear all these expenses luckily as she was insured, otherwise, the cost of healthcare services is a big problem for patients. The health care system works with limited resources and has to manage the quality as well. Thus, it gets very tough for the system to manage the patients at low costs service (Cassel & Guest, 2012). Also, there are areas where there are no treatments available that involve patients in a need of emergency surgery.
There are numerous problems in a healthcare system that not only make the treatment for some patients difficult but also affect the system quality(Amalberti, Auroy, Berwick, & Barach, 2005). The first major concern is with reference to costs associated with the treatment. The other is the timely unavailability of health facilities. There are areas where not all facilities are available for all types of medical emergencies and as a result, patients suffer from those lacking. Moreover, not all hospitals have required a number of medical staff and patients do not get the treatments timely.
Amalberti, R., Auroy, Y., Berwick, D., & Barach, P. (2005). Five system barriers to achieving ultrasafe health care. Annals of internal medicine, 142(9), 756-764.
Berwick, D. M., & Hackbarth, A. D. (2012). Eliminating waste in US health care. Jama, 307(14), 1513-1516.
Cassel, C. K., & Guest, J. A. (2012). Choosing wisely: helping physicians and patients make smart decisions about their care. Jama, 307(17), 1801-1802.